Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very disappointing
Publié le 11 nov. 2024 sur HomeAwayThe AC stopped working the night we arrived. The house became humid, stuffy and very uncomfortable. Over the course of the next 2 days I exchanged numerous texts, messages and calls with the management company regarding getting the AC fixed. Each time I was told they had contacted the local vendor and confirmation would be coming. Needless to say the confirmation never came and neither did the technician. The 2 nights it was nearly impossible to sleep. I will be reaching out to the Vacasa reps to disucuss this matter and will also be posting this same re Jew with them.
Unfortunately the house was very nice and clean and the AC issue made it unbearable.
Commentaires de Gestion de l’hôtel
25 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hi,Lynn, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Dated property
Publié le 3 nov. 2024 sur HomeAwayThis property was in a great location. It was awesome to be able to bike everywhere!
The house itself is somewhat dated and the lighting in the bedrooms was lacking. This made it difficult when trying to get ready to go out.
The kitchen is adequate. I would have rather had a Keurig coffee maker rather than again an outdated basic Black and Decker. Kitchen was
not great if you are preparing dinner for a group.
With that being said again the location was great!
Commentaires de Gestion de l’hôtel
17 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Sindy. We sincerely apologize for the disappointment. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We hope you choose to stay with us again!
par un voyageur
Great Location!
Publié le 7 sept. 2024 sur HomeAwayOur stay was wonderful. Very clean and having private pool was great! Couple of things to note: the door doesn’t lock on inside- meaning no matter what the door will open from inside. This was extremely dangerous for my 17 month old. She could open the door and dash to the street. The location is amazing! We would definitely stay again with older children!
Commentaires de Gestion de l’hôtel
2 déc. 2024 par VrboOwner, Gestion de l’hôtel
Mason, thank you for sharing your positive experience with us! We're pleased you had a wonderful visit and would stay here again. That said, we're sorry you were disappointed that the door didn't lock on the inside. We shared your feedback with the local team who assured us that the lock is in good working order. We enjoyed having you as our guest and hope to host you again soon.
par un voyageur
Publié le 1 sept. 2024 sur HomeAway
par un voyageur
Great vacation
Publié le 1 oct. 2023 sur HomeAwayWonderful neighborhood, close proximity to beach, perfect for families.
par un voyageur
Great property, would stay again!
Publié le 18 sept. 2023 sur HomeAwayThe process to pick up the packet was confusing as first but first services was very attentive and helped through the whole thing. Finding the property was ready after that. It looked exactly at pictured which is great. It was beautiful, clean, and the pool was the whole reason we booked which was perfect. We would definitely book here again
par un voyageur
Wonderful Property!
Publié le 7 juill. 2023 sur HomeAwayBeautifully decorated and we loved the layout. It is not a large home, but it met our needs. The pool was perfect for a small family. The unit was very clean and comfortable. We would stay here again. It was great!
par un voyageur
Great house and great location
Publié le 28 juin 2023 sur HomeAwayWe really enjoyed our stay. Upon arrival we were disappointed to find that a new home was being built across the street. This did cause a lot of noise when sitting in the backyard but wasn’t too noticeable from inside the home. Only other issue was trash had not been collected when we arrived so there was a bit of a mess around the trash. I contacted Vacasa and they were very helpful and responsive.
Home was very clean, good space for a family of 4 which included 2 teenage boys. There were starter supplies such as toilet paper, dishwasher detergent, sponge, paper towels and laundry soap. Kitchen had what we needed. Only thing lacking was storage containers. There were some but we cooked at home and didn’t have containers to put leftovers in.
Backyard was nice. We didn’t use the pool much. There was only sun on the pool from about 12-4 and we were usually at the beach during that time. Was also disappointed to find the lounge chairs in the pictures were not there. Patio table was very nice but only 2 adirondack chairs for lounging.
Distance to beach was good. It was about a 15 minute walk to one of the beach paths. We rented bikes which made it a quick trip. We rode bikes to the beach, Lawton Stables and Sea Pines Preserve. We loved the ponds at the Preserve. Our boys spent a lot of time there fishing.
Overall, minus the noise from new construction, it was a wonderful stay.
Commentaires de Gestion de l’hôtel
16 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Andrea, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur
Great location
Publié le 24 oct. 2022 sur HomeAwayWe really enjoyed our stay at this house. It is on a quiet street in Sea Pines and about a 10 minute walk to the beach. It was very clean and has a recently remodeled kitchen. Would stay here again.
par un voyageur
Great location, but would not stay here again
Publié le 30 août 2022 sur HomeAwayThe neighborhood and location of this property was great. We were able to bike to many places from this house which was nicely decorated.
It felt “surface cleaned”. The trim and vents were covered in thick dust, the floor was dirty, there was food under the couches that was not from our family, and there was mold on the ceiling near 2 of the vents. I took pictures but didn’t realize I wouldn’t be able to post in the review.
Off the kitchen was a fenced area where the garbage cans are stored which had all the garbage from the prior guests. The large can was overflowing, there were pizza boxes and garbage stacked on the cans and bags were left on the ground that were not tied up so there was loose garbage scattered around. We had to clean it up until if could be taken care of.
Communication with the property manager was not great. When we arrived on August 4, the grill was not working, the pool was dirty, and We had the garbage issue. There was a pole but no skimmer, so we had to remove all surface debris by hand. I called the number and reached out online and got no reply within 24 hours so I had to reach back out. The grill was not replaced until 6th day, August 9th.
Overall it was not what we expected and felt like too much “work” while on vacation. It was not like our precious house rentals through VRBO and similar companies.
