Ratings based on 32 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 11, 2024 on HomeAway
by A traveller
Our visit
Posted Jul. 22, 2024 on HomeAwayAside from the upstairs bathroom leak that was poorly handled and not resolved during our stay, the property was gorgeous, large and clean. Took care of all of our needs.
by A traveller
Beautiful Home
Posted Mar. 19, 2024 on HomeAwayMy Wife and I had a wonderful time in this home. The road construction created some delays but was not onerous. We enjoyed the relaxed pace of the neighborhood.
by A traveller
CONSTRUCTION ZONE
Posted Sep. 17, 2023 on HomeAwayThe home itself is actually pretty well described. The home suffers from some deferred maintenance, but very functional and worked well for our large group. The beach access is literally across the street, the pool was well maintained, and there were multiple support facilities. My biggest complaint is that we had to listen to banging construction from 7 am - 5 pm EVERY day, even on Saturday. This house is in the middle of a construction zone with multiple new construction’s going up around it and at this moment, it was directly behind us. We couldn’t hear conversations out by the pool with all the air guns. Last thing you should know, this is a gated development and passes are required, but only 4 vehicles are allowed. That was huge for us, as we had family from 3 different states arriving at all hours and we had to meet them at the gate in the middle of the night. We only received 3 passes instead of 4 which made the checking in process PAINFUL.
Comment from Hotel Management
Oct. 2, 2023 by VrboOwner, Hotel Management
Thank you, Robyn, for your feedback! We are happy you enjoyed this home. We are so sorry for the disruption caused by the construction. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
by A traveller
Worst stay in HHI ever
Posted Aug. 30, 2023 on HomeAwayProximity to the beach is the one and only positive to this property. We arrived to an out of order bathroom that was never fixed while we were there. A missing spindle that opened up a large gap at the top of the stairs (we have a small child). Pool was disgusting, not cleaned, pool pump not on. Algae on the deck that was incredibly slippery, one of our guests actually did fall. Day 2 of our stay, we realized the dryer wasn’t working. I had not brought enough clothes for 7 people, fully expecting to wash and dry clothes there. All but the broken bathroom were promised to be fixed within 24 hrs of our arrival. I contacted Vacasa by day 2, as no one was fixing anything, no reply. On Friday just before we left, the pool was finally cleaned and the pump turned on and the spindle fixed, just in time for the next guest. With all this being said, we were credited just $330, not even 1 night stay. Do not rent this property or any that Vacasa manages. Just look at the Better Business Bureau, there are many reports against this managing company.
Comment from Hotel Management
Sep. 14, 2023 by VrboOwner, Hotel Management
Hello Jen, thank you for the review of your stay. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
by A traveller
Don’t rent.
Posted Jun. 20, 2023 on HomeAwayTerrible experience. Leaking shower. Pool deck in need of repair.
Comment from Hotel Management
Jul. 6, 2023 by VrboOwner, Hotel Management
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
by A traveller
Exactly what we were looking for
Posted May 18, 2023 on HomeAwayThe house is huge and has a variety of beach items you can use. The pool is fantastic and shaded during the hot afternoon hours. Had pretty much everything we needed and were very happy with our stay.
If you're looking for a super fancy/updated house, this is not it. The decor is retro and items like the fridge could be replaced, the doors are literally peeling off in some places. Not a place that would appeal to my parents, but our group had a great time and would 100% stay here again.
by A traveller
Great Getaway
Posted Mar. 19, 2023 on HomeAwayWe had a very enjoyable stay.
by A traveller
Great Stay
Posted Mar. 2, 2023 on HomeAwayThe location and house were great. would rent again!
by A traveller
Very nice place to stay. The excellent location made this a memorable experience.
Posted Feb. 21, 2023 on HomeAwayMy Family loved the property and the private neighborhood it’s in. The short walk to the beach, the pool, the nearby shops/ amenities, all made this stay very enjoyable for everyone.
