Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Marcel
Publié le 27 août 2016 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Curtis, Gestion de l’hôtel
Thank you so much for choosing HHI Beach & Tennis and thank you for your feedback. We look forward to your next stay with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par C, Gestion de l’hôtel
Thank you so much for choosing HHI Beach & Tennis and for your feedback. We look forward to your next stay with us!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Curtis, Gestion de l’hôtel
Thank you for choosing HHI Beach & Tennis and for your feedback. We look forward to your next stay with us!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Would stay again but there needs more up keep to the property and to turn the hall lights off. Because lights up the bedroom when trying to sleep
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for your feedback. We will look into it and get this resolved.Thank you so much.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for your feedback. We are glad you enjoyed your stay and we you to see you again soon!
par un voyageur
Publié le 4 août 2024 sur Expedia
I will never be coming here again. This was first and final time coming to Hilton Head. The first red flag coming to the place was that there was a maintenance issue and we had to wait for our room. That was fine I didn’t mind waiting. But when they called and told us that the room was ready,we go to our room through this complicated place and we can’t get in with the code they provided us. We called and said the code wasn’t working and to try a different one, we tried it and nothing. Then they said someone was going to help us, it took them 30 minutes to come to our building when it was not even a 5 minute walk away from the check in. There are no fans or anything in the hallways to get to your room so it was so hott and sweaty I couldn’t take it. Once we get to our room, the furniture is so hard and old, as if it was old and rusty and they just painted over it. I do like that the set up is like a mini one bedroom apartment with bunk beds but oh my lord everything was so outdated. When we turned the shower on, the knobs started peeling out of the wall and it sounded broken turning it from tub to shower. We had to leave and find someplace near by to get breakfast. The extra comforters provided smelled like they hadn’t been washed in months and It’s not what we expected at all and im highly disappointed. Definitely a family careered place, just bring a cooler of drinks and food to go to the beach and what not.
Commentaires de Gestion de l’hôtel
29 août 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for providing your feedback. We are sorry that there were issues with you getting into your villa and we are sorry it did not live up to your expectations. I am sorry that you didn't ask to move to another unit so we could try to resolve the issues with the unit for you. Beach & Tennis is a family oriented resort and we are sorry if it did not meet your expectations.Thank you.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
La cama esta en malas condiciones
Commentaires de Gestion de l’hôtel
29 août 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for your feedback. We are sorry the bed was not as comfortable as you would have liked and we appreciate you letting us know.Thank you.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Sweet little unit, we couldn’t get the internet to work,
And the password on the modem wouldn’t let us.get on.
The front desk was helpful as they gave us Hargrays repair line number. But there were nine people waiting! My thought was there was an outage in the area.
Commentaires de Gestion de l’hôtel
29 août 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for your feedback. We're sorry for the inconvenience caused to you by the connectivity issues. There was an outage in the area. Thank you.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Unfortunately our room was a bit dated with yellowed shower and tub. As a sort of beach cottage where you expect a more worn look it would be fine. We were expecting a little more though.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Curtis, Gestion de l’hôtel
Thank you for staying with us and for your feedback. We are sorry to hear that the unit did not live up to your expectations. We will look into this further and advise the owner as to what they can do to provide some improvements for the unit.Thank you for letting us know.
