Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location
Publié le 29 nov. 2024 sur HomeAwayGreat place for a large group. Undercover outdoor area was superb for a bbq with mates
par un voyageur
Not like the pictures
Publié le 15 déc. 2022 sur HomeAwayNo garden maintenance the front weeds were nearly as tall as myself we had to cut weeds on the path leading to the jetty as it was overgrown and a slip hazard which i have proof of. The BBQ was completely rusted and unusable. We were not allowed to park our cars in the garage. The house was clean. The company withholds the bond for a minimum of 14 days as they don't inspect the property regularly and are not easy to communicate with. Apart from that could be a lovely property to stay in if maintenance.
Commentaires de Gestion de l’hôtel
16 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hi Amanda, thank you for the candid feedback about your recent stay with us. First and foremost, we sincerely apologize if our property cleanliness was not up to your standards. We are very committed to providing our guests with excellent services and we, therefore, confirmed that the issues you mentioned were immediately attended to and sorted. However, the refund delay was due to a cancelled card we have in our system, and the management was very generous to sort out the issue for you in a manner that will fit your needs. Once again, thank you, It would be nice if we can discuss this matter with you further. Safe travels.
