Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
could be a jewel
Publié le 25 juill. 2024 sur HotelsWhile our comfort and experience with Townhouse 213 was closer to a 3 (and a one if you include all the perilous stairs), we have massive respect and esteem for Vickie, who was the point person. She is outstanding at her job. She was receptive to the ideas (long text lists from daughter) that we made for improving the 213 so it can shine like we know it can. We can tell the effort put in to rehabing the house. What we will say so that others can be aware of what we weren't
1)there are stairs from the street to get down to the sidewalk and the slippy concrete stairs up to porch and then perilous,steep stairs up to second floor.
2) you can take suitcases around stairs from street, but you have to roll yr suitcase down to where the main guesthouse is.
3) the stairs are not un-steep, and when we were there, no lighting, so the family slept in the two beds and left lights on in bathroom and down hall to spare us from tumbling down stairs during night
4) the good television is in the big bedroom, but still non-standard channels throughout.
5) if you want breakfast, bring your own.
6) the market down the street has really good food (try the pizza), but closes wicked early, esp on sunday.
7) vickie is the best. she made our stay so, so much better.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Victoria , Gestion de l’hôtel
Thank you so much for taking the time to share your feedback. We genuinely appreciate your kind words about Vickie—she truly is an invaluable part of our team, and we're thrilled to hear she made a positive impact on your stay.We also appreciate your constructive comments about Townhouse 213. Your observations are incredibly helpful for us as we continue to refine and improve our guest experience. We’re glad you noticed the efforts we’ve put into renovating the property, and we’re committed to addressing the areas you’ve highlighted.Thank you again for your thoughtful review. We hope to have the opportunity to host you again in the future, and we’ll certainly take your feedback into account to enhance the comfort and convenience of our townhouse.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Vickie , Gestion de l’hôtel
Thank you for the kind review Andrew! We enjoyed hosting you and your family.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
The townhouse was very nice and clean. The staff are great and confirmed everything via text plus answered my questions very quickly.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vickie , Gestion de l’hôtel
Thank you, Andrew. We enjoyed having your family with us.
par un voyageur
You will love it!
Publié le 5 juill. 2024 sur HotelsMy husband has never allowed me to book a room outside of a name brand hotel. I did not tell him I booked here until we were on our way and he was a bit irritated with me. He absolutely loved this Guest House and Room.(I did too) It was exactly as the photos showed and we will be back! Vicki our hostess was beyond helpful and we highly recommend the Market on Courthouse Square for a meal. Hinton, WVA is charming we loved it.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Vickie , Gestion de l’hôtel
Thank you for the kind review and venturing out of your comfort zone. We are so glad you enjoyed your experience in our little town!!
par un voyageur
Publié le 28 juin 2024 sur Expedia
We liked that the property was clean. We had a problem getting in because we were not told that we needed a code to get in. There were no directions for using the coffee maker. The staff person we met was very helpful.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par vickie, Gestion de l’hôtel
Thank you for the feedback. We will look into the issue mentioned and correct accordingly.
par un voyageur
Publié le 27 juin 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
5 juill. 2024 par vickie , Gestion de l’hôtel
Thank you for the review, we hope you enjoyed your stay
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Vickie , Gestion de l’hôtel
Thank you for the rating. We enjoyed having you as a guest.
par un voyageur
Publié le 21 juin 2024 sur Expedia
The property was awesome. Just like home, but better. Honestly, this was one of the best places I've every stayed. If you are traveling to the area this is the place to stay. Awesome!
Commentaires de Gestion de l’hôtel
21 juin 2024 par Vickie , Gestion de l’hôtel
So happy you enjoyed your stay with us!! Thank you for getting amazing review. We strive to make our guest feelright at home
par un voyageur
Very comfortable place to stay
Publié le 12 juin 2024 sur HotelsAn amazing place to stay. This is a wonderful historic home on a quiet street. The house is well maintained and comfortable. The kitchen was nicely stocked with water, juice, coffee, milk and cereal. They put a quiche in the fridge for us. We enjoyed our stay.
Commentaires de Gestion de l’hôtel
12 juin 2024 par Vickie , Gestion de l’hôtel
So happy you enjoyed your stay! Thank you for the kind review
par un voyageur
Publié le 9 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2024 par Vickie , Gestion de l’hôtel
So glad you enjoyed your stay! Thank you for the review