2/10 – Terrible
Jamie S.
28 oct. 2024
Points faibles : Propreté
Terrible communication
Unfortunately we were not able to stay here. Owner never contacted us with info to check in. We arrived at the property at check in time hoping someone would be around. We found the front door unlocked and no key in sight. Owner was not available at time of check in so we had no idea of what to do, or if we should even be there! No responses to the two messages I sent prior to check in either. Had to get VRBO involved and they were not able to contact owner either. A very uncomfortable situation all around. Long story short, owner said she simply forgot to send out the welcome email due to her daughters wedding. Not an excuse in my book. We had to book a hotel in the area. Not the way we wanted to spend our weekend. I would advise against staying here as communication is clearly not top on their list.
Jamie S.
Séjour de 2 nuits en octobre 2024