Note fondée sur 159 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 17 mai 2024 sur Expedia
RAS
Commentaires de Gestion de l’hôtel
17 mai 2024 par NMC, Gestion de l’hôtel
Dear Tran Van Thanh, Thank you so much for staying with us! Happy Life Grand Hotel & Sky Bar do appreciate your stay with us during last time. We're pleasant to hear you had a wonderful experience here. Your feedback will motivate us to continue our mission that providing more high-qualified services for customers. We hope have more chances to welcome you to Ho Chi Minh city and our resort. We wish all the best for you future. Best regards,
4 sur 5
par un voyageur

Publié le 24 avr. 2024 sur Hotels
Séjour très sympathique Le personnel est très agréable,le rooftop et le Skybar super après une longue journée de balade Très bien situé pour visiter Petit déjeuner copieux Dommage que nos voisins de chambre aient perturbés notre sommeil
Commentaires de Gestion de l’hôtel
24 avr. 2024 par NMC , Gestion de l’hôtel
Dear Sandra Morelli, Thank you so much for choosing to stay at our hotel!We are delighted to hear that you loved our hotel's location, the rooftop sky bar and the great breakfast. We take great pleasure in our commitment to providing the best possible experience for our visitors, and we are thrilled that you have acknowledged our efforts in these areas.Our hotel's location is truly outstanding, and we are pleased to provide our guests with easy access to some of the city's most popular attractions, as well as a tranquil and pleasant atmosphere. We will continue to strive for excellence in this area and seek new methods to improve your experience.Thank you for your feedback, and we forward to welcome you again soon to enjoy the best service of our hotel chains. If you have any other suggestions or requests, please don't hesitate to contact us.Dear [ guest name ], Thank you so much for choosing to stay at our hotel!We are delighted to hear that you loved our hotel's location and the great breakfast. We take great pleasure in our commitment to providing the best possible experience for our visitors, and we are thrilled that you have acknowledged our efforts in these areas.Our hotel's location is truly outstanding, and we are pleased to provide our guests with easy access to some of the city's most popular attractions, as well as a tranquil and pleasant atmosphere. We will continue to strive for excellence in this area and seek new methods to improve your experience.Thank you for your feedback, and we forward to welcome you again soon to enjoy the best service of our hotel chains. If you have any other suggestions or requests, please don't hesitate to contact us.Best Regards,
5 sur 5
par un voyageur

Fantastique !!!

Publié le 15 mai 2023 sur Hotels
Merveilleux séjour à Ho Chi Minh dans cet excellent hôtel avec piscine sur le rooftop et très bien situé, proche de toutes les commodités (lieux de visites culturelles, variété des restaurants, le marché Cho Ben Thanh ou l’on trouve vraiment de tout, sorties et balade sympa le soir,…). La qualité du personnel toujours souriant est excellente !!! D’ailleurs je tenais à remercier particulièrement Nikki pour sa disponibilité, sa sympathie et ses précieux conseil sur l’organisation de mon séjour. Je recommande vivement cet hôtel car vraiment appréciable après un long vol.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 avr. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 29 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2019 par Thinh Le, Gestion de l’hôtel
Dear Valued guest, I sincerely appreciate your kind review! Look forward to welcoming you again soon. Regards, Thinh Le Assistant Front Office Manager
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 juill. 2024 par NMC, Gestion de l’hôtel
Dear Bin Zhang,Thank you so much for staying with us!Happy Life Grand Hotel & Sky Bar do appreciate your stay with us during last time. We're pleasant to hear you had a wonderful experience here. Your feedback will motivate us to continue our mission that providing more high-qualified services for customers. We hope have more chances to welcome you to Ho Chi Minh City and our hotel. We wish all the best for you future. Best regards,
3 sur 5
par un voyageur

Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par NMC, Gestion de l’hôtel
Dear Amanda Mackie,Thank you for sharing your thoughts with us. We are disappointed to hear that your stay at our hotel was not satisfying. We apologies for any problems you encountered during your visit. This is not the standard we strive to provide to our guests. We have discussed your concerns with our team, and we are taking immediate action to guarantee that this does not happen again. We are grateful for your support and hope to have another opportunity to serve you better in the future. If you have any other assistance or requests, please don't hesitate to contact us.Warm regards,
2 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par NMC, Gestion de l’hôtel
Dear akira matsumoto, Thank you for leaving your experience with us. We're sorry to hear you had trouble with your stay at our hotel. We understand your frustration and desire to reassure you that we take all feedback carefully and will utilize it to improve our services. We apologize for any inconvenience caused during your stay and sincerely apologize for not meeting your expectations.We would like to tell you that we are committed to providing the best possible experience for our visitors, and we will continue working hard to improve our services and facilities. We would also like to invite you to submit any specific areas where you thought we could improve, so that we may address issues straight away.We apologize again for any inconvenience caused during your stay and hope that you would consider giving us a chance again in the future. We respect your staying and would be glad to have you back as a guest.Best regards,
5 sur 5
par un voyageur

Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par NMC, Gestion de l’hôtel
Dear Simon Dick, Thank you so much for staying with us! Happy Life Grand Hotel & Sky Bar do appreciate your stay with us during last time. It is pleasant to hear you had a wonderful experience here. Your feedback will motivate us to continue our mission of providing highly qualified services for customers. We hope to have more chances to welcome you to Ho Chi Minh City and our hotel. We wish you all the best for the future. Best regards,
5 sur 5
par un voyageur

Publié le 11 juin 2024 sur Hotels
Hotel location convenient, walking distance to Ben Thanh Market. Staffs super friendly and going above and beyond to make your stay memorable. A big thank you especially to Jade and Joy and the staffs at the lobby area.
Commentaires de Gestion de l’hôtel
11 juin 2024 par NMC, Gestion de l’hôtel
Dear Rose Pun, Thank you so much for choosing to stay at our hotel!We are delighted to hear that you loved our hotel's location and friendly staff. We take great pleasure in our commitment to providing the best possible experience for our visitors, and we are thrilled that you have acknowledged our efforts in these areas.Our hotel's location is truly outstanding, and we are pleased to provide our guests with easy access to some of the city's most popular attractions, as well as a tranquil and pleasant atmosphere. We will continue to strive for excellence in this area and seek new methods to improve your experience.Thank you for your feedback, and we forward to welcome you again soon to enjoy the best service of our hotel chains. If you have any other suggestions or requests, please don't hesitate to contact us.