Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2024 par Guest Relations Team, Gestion de l’hôtel
Dear Mr/ Ms. Georges, Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating for improving our service quality in order to bring fantastic satisfaction to you in the future. Furthermore, it will be great if you could spend a little of your valuable time to give us your specifically comment of your stay for better improvement by email guestrelations@hotelgrandsaigon.Thank you so much for your kindness!Yours sincerely,
par un voyageur
Publié le 22 mars 2023 sur Hotels
Tout a été parfait, sauf pour le petit déjeuner qui était bon mais sans plus. Nous avons eu les mêmes plats pendant les 5 jours ou nous étions à l'hôtel.
Commentaires de Gestion de l’hôtel
24 mars 2023 par Guest Relations Team, Gestion de l’hôtel
Dear Mr/Ms. Marie,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experience to all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcome you back at Hotel Grand Saigon in near future soon.Kind regards,
par un voyageur
Publié le 10 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2023 par Guest Relations Team, Gestion de l’hôtel
Dear Mr/ Ms. Quang Trung,Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating and feedback for improving our service quality in order to bring the fantastic satisfaction for you in the future.Yours sincerely,
par un voyageur
Publié le 1 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2022 par Guest Relations Team, Gestion de l’hôtel
Dear Our Valued Guest ,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
par un voyageur
Old hotel with a good service
Publié le 14 mai 2022 sur HotelsCommentaires de Gestion de l’hôtel
29 juin 2022 par Hotel Management Team, Gestion de l’hôtel
Dear Mr. Mohamed,
Warmest greetings to Hotel Grand Saigon!
Thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. It is indeed our great pleasure to receive a great review from you. Definitely, we will make more efforts thanks to your valuable comments as strong motivation in order to bring our guests all best offers in the future.
Once again, highly appreciate your sincere feedback and continually expect to serve you in coming time.
Yours sincerely,
Hotel Management Team
par un voyageur
Publié le 12 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2020 par The Hotel Management Board, Gestion de l’hôtel
Dear Our Valued Guest ,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
The Hotel Management Board
par un voyageur de Hi Chi Minh City
Publié le 17 janv. 2020 sur Expedia
L’hôtel est idéalement placé et le personnel est très attentif à ces clients
Commentaires de Gestion de l’hôtel
20 janv. 2020 par The Hotel Management Board, Gestion de l’hôtel
Dear Our Valued Guest
We are very proud of our staff and it is always rewarding to receive such kind comments as yours.
We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed.
We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.
We hope to welcome you back at Hotel Grand Saigon!
Sincerely,
The Hotel Management Board
par un voyageur de Dijon
Publié le 10 mai 2019 sur Expedia
Pas mal de soucis dans cet hôtel.
Bien sûr, nous sommes au coeur de Saïgon, dans un des nombreux hôtels de luxe du centre-ville.
Il y a du positif : l'emplacement, le petit-déjeuner gargantuesque, la très belle piscine...
Mais, lors de mon séjour, j'ai cumulé les difficultés : connexion wifi très insuffisante dans la chambre ; fonctionnement des lumières lié à une console sur la table de nuit, ce qui est pratique… si le réceptionniste avait bien voulu l'expliquer ! Résultat : j'ai mis 25 mn à fermer toutes les lumières de la chambre le premier soir. Agaçant !
Le summum a été atteint la deuxième nuit. Grande fête au roof top. Musique techno à fond. Vibrations des murs. Fou de rage, j'appelle le réceptionniste qui m'assure que tout s'arrête à 23h30… mais quand vous avez un avion aux aurores le lendemain matin et que vous êtes dans un hôtel de cette gamme, vous espérez pouvoir choisir votre horaire de coucher.
par un voyageur
Très bien placé mais bruyant. Très classique
Publié le 24 mars 2019 sur HotelsCommentaires de Gestion de l’hôtel
3 mai 2019 par John, Gestion de l’hôtel
Dear our valued guests,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
par un voyageur de Tahiti
Publié le 6 nov. 2018 sur Expedia
Personnel prévenant
Hôtel proche du centre ville
Petit déjeuner parfais
Service impeccable
Commentaires de Gestion de l’hôtel
8 nov. 2018 par John, Gestion de l’hôtel
Tuesday, 6th November 2018
Dear Ms. Karine,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
