Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel correct à proximité de l'aéroport
Publié le 16 août 2024 sur HotelsBel hôtel classique situé a moins de 5 minutes de l'aéroport. Chambre assez grande, bon lit. La salle d'eau manque un peu de lumière.
Globalement correct. Mais ce que je trouve désagréable dans cet hotel , est qu'il y a beaucoup d'interdictions et de restrictions.
Le petit déjeuner est le plus mauvais que j'ai eu depuis au moins 2 ans !
Commentaires de Gestion de l’hôtel
17 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Gilles,Thank you for taking the time to share your experience during our recent stay.I am very sorry and would like to sincerely apologize for the shortcomings that have affected your stay this time. I will work with the relevant departments to find the cause and find solutions to the problems you have raised.Best regardsDuong Thi Thuy Linh (Mrs.) General Manager
par un voyageur
Pleasant profesional hotel
Publié le 19 mai 2024 sur HotelsAlways a pleasure to be back to this hotel. You book and room and you get ... a flat ! Convenient to meet people, as an office.
Restaurant a bit too expansive and many beverage are on the menu list but you cannot get them.
Check in and out are quick .
I will go back !
Commentaires de Gestion de l’hôtel
23 mai 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Gills, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Duong Thi Thuy Linh (Mrs.) General Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Linh, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Duong Thi Thuy Linh (Mrs.) General Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Quý khách thân mến,Cám ơn quý khách đã dành thời gian quý báu để chia sẻ trải nghiệm trong kì nghỉ tại khách sạn Mường Thanh Luxury Luxury Sài Gòn.Tôi rất vui mừng khi đọc đánh giá này. Đây chính là động lực của chúng tôi trong hành trình cung cấp dịch vụ khách hàng.Chân thành cám ơn và mong được chào đón quý khách quay lại khách sạn trong thời gian tới.Dương Thị Thùy Linh (Mrs.)Giám Đốc Điều Hành
par un voyageur
Publié le 12 août 2024 sur Expedia
Safe
Commentaires de Gestion de l’hôtel
13 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Quý khách thân mến,Cám ơn quý khách đã dành thời gian quý báu để chia sẻ trải nghiệm trong kì nghỉ tại khách sạn Mường Thanh Luxury Luxury Sài Gòn.Tôi rất vui mừng khi đọc đánh giá này. Đây chính là động lực của chúng tôi trong hành trình cung cấp dịch vụ khách hàng.Chân thành cám ơn và mong được chào đón quý khách quay lại khách sạn trong thời gian tới.Dương Thị Thùy Linh (Mrs.)Giám Đốc Điều Hành
par un voyageur
Publié le 11 août 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
12 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip! Duong Thi Thuy Linh (Mrs.) General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Thuan,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.Duong Thi Thuy Linh (Mrs.)General Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Old
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Brandon,Thank you very much for your feedback and please accept my sincere apologies for the poor experience you had during your recent stay. I will raise your feedback with our team to ensure we address the shortfall and deliver a consistent level of acceptable service.We hope to welcome you in the near future and have the opportunity to serve you even betterOnce again, thank you very muchBest Regards,Duong Thi Thuy Linh (Mrs.)General Manager
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Jan,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We look forward to seeing you on your next trip!Duong Thi Thuy Linh (Mrs.) General Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
the pool is not so pretty the wall blocks tne view and no bar or food up there
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Duong Thi Thuy Linh (Mrs.) General Manager, Gestion de l’hôtel
Dear Thuy-Trang,Thank you for taking the time to share your experience during our recent vacation.I am very sorry and would like to sincerely apologize for any shortcomings that may have affected your experience this time.We will find a solution to the problem you have raised.Best regardsDuong Thi Thuy Linh (Mrs.)General Manager
