Ratings based on 20 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 10, 2022 on Hotels
by A traveller
Posted Jan. 29, 2020 on Hotels
Comment from Hotel Management
Mar. 9, 2020 by Hana, Hotel Management
Dear Sir,
Thanks for your review.
We are sorry for inconvenience about your stayed.
we hope we have chance to service you again.
Good luck!
by A traveller from London
Research it first to be sure
Posted Jul. 2, 2019 on HotelsThe hotel is about 40 minutes away from the location on hotels.com,Google knows where so look there first. It's down a road taxis struggle to get to. We booked a room with black out currants and were given a room with no windows. We were then 'upgraded' to a room with windows but no black out curtains... It had a frosted glass front door that let all the light from the hallway and room opposite in. There is a tiny wet room with no rain heat shower, and no chance of that deep soak tub on the listing. The pool is a think green colour that looks to have been that easy for a while. The cleaning mechanism is dismantled beside it. Reception didn't seem bothered and were reluctant to tell us when it would be cleaned, it was always too be done tomorrow. The room itself is dusty, do not look behind the TV (which feels like it will fall off the wall if you try to touch it) as it's think with dust. We plugged in a chromecast and instantly regretted it. The bed is solid, whereas the pillows melt away under the weight of your head. The duvet is tiny, we ordered another. The air conditioner in our room was stuck on, the remote didn't work. To end on a positive note, the lift worked and it has WiFi.
by A traveller
Not recommended
Posted Apr. 30, 2019 on HotelsHotel was ok. Appeared to be under construction, dust everywhere and building works going on internally. Power went out about 3 times during our stay and was out for about an hour each time. Pool didnt look clean, so did not use and rooftop area was uninviting. Location on hotels.com was wrong, had to google maps once we got there and location is down an ally, completly out of the way. About 40 minute walk to city attractions.
Comment from Hotel Management
Jun. 13, 2019 by Hana, Hotel Management
Dear Sir/Madam,
Thank your for your comment.
We are very sorry about this inconvenience
We will try to improve our service better.
We hope we have chance to service you again.
Best regards,
My Friends Hotel
Hana
by A traveller from Canada
Posted Feb. 8, 2019 on Expedia
This hôtel is really not clean and bad smell in th room. Stayer there 3 nights and they Never clean the room. Thé pool is also dirty. There was empty bottle and garbage at the pool and was Nevers cleaned durign my star.
Thé location is also really bad. Just go somewhere else.
Comment from Hotel Management
Mar. 22, 2019 by My Friends Hotel, Hotel Management
Dear,
We sincerely thank your comments about the hotel. Very sorry for this imperfect experience.
Hope we serve you again. I am sure it will be better
Best regards
by A traveller
Don't stay here.
Posted Jan. 28, 2019 on HotelsThe room is nice but it is really far from everything. They don't provide airport transport at least not reasonable. They asked me to pay 20 dollars but that cost way more than any taxi. The hotel is not close inof to walk anywhere. You have to get a taxi for everything. They were rude also when I asked about the airport trasport they kind giggled about it. I would not recommend you stay at this place. Although the room is nice the quality of everthing else is poor.
Comment from Hotel Management
Mar. 24, 2019 by Duong, Hotel Management
cảm ơn bạn đã đến khách sạn của chúng tôi
by A traveller
Posted Jan. 24, 2019 on Expedia
Comment from Hotel Management
Jan. 26, 2019 by Reception, Hotel Management
Thank you for your review of the hotel. Sorry for making you feel unsatisfied with certain points of the hotel. We will try and hope to have the opportunity to serve you again. Best regards
by A traveller
Bad location
Posted Jan. 9, 2019 on HotelsLocation shown on map 10 km. from
hotel location..
Comment from Hotel Management
Jan. 9, 2019 by Hana, Hotel Management
Dear GARRY,
Thank you for your review.
Our hotel is located in the heart of District 5.
It is only about 2.5 -3km from the city center.
We hope we had the opportunity to guide you.
Thank you!
Kind regards,
My Friends Hotel
by A traveller
Posted Jan. 3, 2019 on Hotels
Comment from Hotel Management
Jan. 6, 2019 by Hana, Hotel Management
Dear Sir,
Thank you for your review.
We hope you had good time at our hotel.
Good luck!
My Friends Hotel
by A traveller
Not worth in
Posted Jan. 2, 2019 on HotelsThe condition of the room was not very good. There was no toilet seat and it was very clear that is was a former hotel which had been fine, and now they had put in the very minimum and in some case less than that. There was small ants and mold in the bathroom. They say they have a pool, but it was never open due to cleaning which we were told would be done our first day there. The area is okay, but it is a bit far out of town. Would not stay there again and think you can get more for your money somewhere else.
Comment from Hotel Management
Jan. 6, 2019 by receptionist, Hotel Management
Hi,
We are so sorry for your experience at my hotel and we will fix it now. We are always happy to serve you. Thanks for your comments.
