Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Pour voyage d'affaire avec des clients, juste parfait!
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hoa Phan, Gestion de l’hôtel
Dear Maude,Thank you for your wonderful feedback!We are thrilled to hear that our hotel was perfect for your business trip with clients. It is our aim to provide an ideal environment for both business and leisure, and we are glad to know we met your expectations.We appreciate your kind words and look forward to welcoming you and your clients back for future stays.Yours sincerely,Niklas WagnerGeneral Manager
par un voyageur
New world
Publié le 24 févr. 2020 sur HotelsTrès bon séjour excellent hôtel sauf que ma chambre en surclassement sent l’humidité au départ
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Eddy, Gestion de l’hôtel
Dear Mai Linh,
Thank you very much for sharing your experience at our hotel.
We appreciate for excellent comment about our hotel. We acknowledged your concern about the smell. It was shared to concerned department for improvement.
We look forward to welcoming you back soon again.
Your sincerely,
Eddy Sarton
General Manager
par un voyageur
Le top!
Publié le 3 janv. 2020 sur HotelsHôtel magnifiquement rénové, services au top,
On reviendra!
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Eddy, Gestion de l’hôtel
Dear Laurent,
Thank you so much for this glowing review of our hotel. You positive comments and endorsement of our hotel and service are great reward to our associates.
We look forward to welcoming you back for another great stay.
Best regards,
Eddy Sarton
General Manager
par un voyageur
plutôt pas mal!
Publié le 24 févr. 2018 sur Hotelsséjour dans l ensemble plutôt agréable!
Le seul point qui nous fais comprendre que fumer N est pas bien! C est qu il N y a pas d espace fumeur sauf à l exterieur de l hôtel en face côté parking (AIRE DE 4M AVEC DEUX BANC DANS UN COIN)
par un voyageur
Publié le 10 déc. 2017 sur Expedia
Bruyant sale chambre horrible état affreux pour une nuit et c est disco en bas
par un voyageur
Disappointing for a 5-star hotel
Publié le 1 nov. 2016 sur Expedia
Pour : The Chinese restaurant (Dynasty) is very good -lunch time is especially good value for money. Laundry service is very fast and efficient.
Contre : Rooms need to be renovated. Plugs seem to be HK/UK standards only. Water issue needs to be solved.
Emplacement : Very well-located (just 5 minutes from Ben Thanh market).
The room furniture and equipment is really old -there are stains everywhere (on the floor, on the walls, on the furniture, on the curtains etc.).
But what's mostly unacceptable for a 5-star hotel is the smell of water coming from the tap: smellt like metal (or lead??) and your hands would smell alike after you've washed them with that water... The water coming from the bathtub was more odorless.
Commentaires de Gestion de l’hôtel
7 nov. 2016 par David Wicker, Gestion de l’hôtel
Dear valued customer,
Thank you for your staying with us and for leaving your valuable feedback on tripadvisor. We're elated that you enjoyed our Chinese restaurant, laundry service and convenience location.
Please accept our sincere apologies for the smell of water which was shared with Executive team and actions will be taken shortly. Your comments on our rooms will be addressed in our upcoming renovation project.
We hope to welcome you again at New World Saigon Hotel.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hoa Phan, Gestion de l’hôtel
Dear KYUNG HO,I appreciate you taking the time to share your concerns. Could I ask you email directly with us so we can understand and improve from your valued feedback.Warmest regards,Niklas WagnerGeneral Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hoa Phan, Gestion de l’hôtel
Dear Li Ghin,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.With my best regards,Niklas WagnerGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hoa Phan, Gestion de l’hôtel
Dear valued guest,Thank you for your kind rating and we are delighted to know that you had a wonderful experience. We look forward to welcoming you back on your next visit.Warmest regards,Niklas WagnerGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The hospitality is excellent
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hoa Phan, Gestion de l’hôtel
Dear John,Thank you for your kind words! We are delighted to hear that you had an excellent experience with our hospitality. Our team is dedicated to ensuring every guest feels welcomed and well taken care of, and it’s wonderful to know we achieved that during your stay.We look forward to welcoming you back to our New World Saigon hotel for another exceptional visit soon.Warmest regards,Niklas WagnerGeneral Manager
