Note fondée sur 344 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2019 sur Expedia
Hotel bien situé, grands appartement bien équipé, propre mais vieux mobilier, bien ordinaire.
Commentaires de Gestion de l’hôtel
11 oct. 2019 par Asst. Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
Warm greetings from Norfolk Mansion!
Thank you for having chosen Norfolk Mansion as your home in HCM City and for taking the time to share your experiences about us on Expedia.com
We are delighted to read that you enjoyed our services and facilities as well as the central location. It was a great pleasure to have you as our valued guest here at Norfolk Mansion.
Once again, thank you very much for your warm feedback, and we look forward to welcoming you back soon!
Best Regards!
Dennis Huynh (Mr.)
Assistant Guest Relations Manager
par un voyageur
A fuir
Publié le 6 avr. 2019 sur HotelsSi vous avez réservé un appart pour 4 personnes, attention il ne font plus de check in après 22h !
Commentaires de Gestion de l’hôtel
6 mai 2019 par Mr. Huynh Tan Cuong - Asst.Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
Salutations chaleureuses de Norfolk Mansion!
First of all, I would like to take this opportunity to thank you for choosing Norfolk Mansion while you visit HCM City.
Regarding your feedback! We are regret to let you leave with the bad feeling. However, kindly! To know that we have the front of house services 24/7. Depend on your feedback. I also understand as this way follows our government policy, we cannot allocate the Male guests to stay with the female guest together overnight while they have not the marriage certificate. If you are in this case, please to understand for us in this case, valued guest! Your valuable feedback will help us serve you better in your next time with us.
Once again thank you very much for taking the time to share your feedback. And I hope to have an opportunity to welcome you back to Norfolk Mansion soon!
On behalf of our Norfolk team,
Dennis Huynh (Mr.)
Assistant Guest Relations Manager
par un voyageur
Ce n'est pas un Serviced Apartment
Publié le 1 mai 2017 sur HotelsJe pensais louer un petit appartement (Studio), mais ce n'est qu'une simple chambre d'hôtel.
par eric
Publié le 8 mars 2017 sur Hotels
TRES BEL HOTEL BIEN SITUE AVEC BEAUCOUP DE RESTAURANTS AUTOUR
APPARTEMENT 2 CHAMBRES ET 2 SALLES DE BAIN SALON TERRASSE IMPECCABLE
PERSONNEL TRES SOURIANT ET PROFESSIONNEL
PETIT DEJEUNER TRES VARIE
PISCINE AGREABLE
APRES Y AVOIR PASSE 3 NUITS EN ARRIVANT A HO CHI MINH CITY NOUS Y SOMMES REPASSES POUR 1 NUIT AVANT NOTRE RETOUR EN FRANCE
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Mr. Shunsuke,Thank you for choosing Norfolk Mansion for your trip to Ho Chi Minh City! We appreciate that everything met your expectations and your sharing this.We hope to welcome you back again in the future.Kind regards,
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Mr. Hiromitsu,Thank you for taking the time to leave a positive review of your recent stay at our Norfolk Mansion. We are thrilled to hear that you enjoyed your time with us. We hope to have the pleasure of welcoming you back to our Norfolk Mansion in the future.Best regards,
par un voyageur de Staten Island
Publié le 27 août 2024 sur Expedia
wonderful
Commentaires de Gestion de l’hôtel
28 août 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Ms. Ann,Thank you for choosing Norfolk Mansion for your trip to Ho Chi Minh City! We appreciate that everything met your expectations and appreciate your sharing this. We hope to welcome you back again soon.Kind regards,
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Mr. Tuan,Thank you for sharing your thoughts with us about your recent stay at Norfolk Mansion. We apologize for any inconvenience you experienced during your stay. We hope you can provide us with another opportunity to welcome you back in the future. Thank you for your understanding.Best regards,
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Sir,Thank you for choosing Norfolk Mansion for your trip to Ho Chi Minh City! We appreciate that everything met your expectations and appreciate your sharing this. We hope to welcome you back again soon.Kind regards,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Le Ngoc Bich (Ms.) - Guest Relation Officer, Gestion de l’hôtel
Dear Mr. Toufan,Thank you for choosing Norfolk Mansion for your trip to Ho Chi Minh City! We appreciate that everything met your expectations and appreciate your sharing this. We hope to welcome you back again soon.Kind regards,
