Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Thirlmere
Publié le 22 juill. 2024 sur Expedia
Stayed at Somerset Feliz for 14 nights.
Could not fault
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. Please let us know if there is anything we can do to improve our product and service.We look forward to welcoming you back once again.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. Please let us know if there is anything we can do to improve our product and service.We look forward to welcoming you back once again.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. If there is anything we can do to improve our product and service, please let us know.We look forward to welcoming you back once again.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. Please let us know if there is anything we can do to improve our product and service.We look forward to welcoming you back once again.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. If there is anything we can do to improve our product and service, please let us know.We look forward to welcoming you back once again.
par un voyageur
Publié le 15 juin 2024 sur Hotels
Very good place
Commentaires de Gestion de l’hôtel
17 juin 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. If there is anything we can do to make our product and service better, please feel free to let us know. We look forward to welcoming you back once again.
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. If there is anything we can do to make our product and service better, please feel free to let us know. We look forward to welcoming you back once again.
par un voyageur
Publié le 29 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. If there is anything we can do to make our product and service better, please feel free to let us know. We look forward to welcoming you back once again.
par un voyageur de Tustin Ranch
Publié le 5 mai 2024 sur Expedia
Unit had an extremely cheap mattress, no sheets, bed was so hard that I could not sleep. no coffee cups or glass to drink from and had problems accessing the room due to elevator issues.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Doan Xuan Son Guest Service Manager, Gestion de l’hôtel
Dear Mr.Sidney, Thank you for your comments. We are sorry to hear about your experience at Somerset Feliz HCMC We value your feedback, as it helps us make improvements to enhance our guests’ overall stay at the property. We will share your feedback anonymously, as you have requested, with the Residence Manager to take specific actions for improvements. Should any of my colleagues from the property approach you regarding your feedback, it would be purely coincidental, as they may have concluded earlier incidents. Meanwhile, should you require further assistance, please email us at this address. We will be glad to assist you.
par un voyageur
Publié le 23 mars 2024 sur Expedia
The complex was in excellent order. The staff were amazing. Daily room service. A great place to stay.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Doan Xuan Son - Guest Service Manager, Gestion de l’hôtel
Thank you for the review and feedback on your stay. We are all delighted that you have enjoyed your stay with us. Anything to make our product and service better, please feel free to let us know. We look forward to welcoming you back once again.
