Note fondée sur 888 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2024 sur Expedia
excellent
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Phat Cam,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
par un voyageur
Extraordinaire
Publié le 29 nov. 2022 sur HotelsExtraordinaire !!! Sans doute le plus luxueux hôtel où j'ai eu la chance de séjourner. De très nombreuses attentions, le soucis du détail et un service client digne d'un palace. Nous avons eu 2 petits soucis à l'arrivée et le manager nous a contacté pour nous surclasser dans une suite faisant le double de la notre. Cependant la vue panoramique en angle nous a fait rester dans la notre.
Nous aurons eu une compensation avec les petits déjeuner offerts.
Je recommande +++
Et ne manquerai pas de revenir chez vous lors d'un prochain passage à Saigon.
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Thu Thuy Nguyen - Assistant Director of Rooms , Gestion de l’hôtel
Dear Celine,Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions. I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.Your feedback is greatly valued and much appreciated. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon on your next visit to Ho Chi Minh City.Warm regards
par un voyageur
Publié le 23 nov. 2019 sur Expedia
Le service dans ce luxueux hôtel est extraordinaire.
On se sent important. Tout le monde nous salue peux importe le poste qu’ils occupent. C’est propre. C’est calme. La décoration qui est un peu extravagante, est d’un luxe incroyable. Il y a des bouquets de fleurs en quantité phénoménale, des orchidées pour la plupart. C’est tellement agréable au regard.
Le buffet au déjeuner est splendide. Beaucoup de variétés de nourriture. Service impeccable.
Beaucoup de sécurité dans tout le building. Très bien situé. 2 minutes de marche des croisières sur la rivière. La tour Bitexco est de l’autre côté de la rue.
La place Ho Chi Minh en face de l’hôtel. Vraiment un très beau site.
Commentaires de Gestion de l’hôtel
8 déc. 2019 par Christina von Wrede, Gestion de l’hôtel
Dear Guest,
we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work.
Thank you again for sharing your experience, and we look forward to welcoming you again in the near future.
Warm regards
Christina von Wrede
Hotel Manager
par un voyageur
Super séjours
Publié le 14 nov. 2018 sur HotelsSuper hôtel en plein centre-ville, personnel toujours disponible...
Commentaires de Gestion de l’hôtel
13 déc. 2018 par Christina von Wrede - Hotel Manager, Gestion de l’hôtel
Dear Alexandre, we appreciate that you chose to stay at The Reverie Saigon. It is a delight to know that we were able to meet your expectations. Your kind words will be definitely be shared with the team and we look forward to welcoming you back in the near future.
par un voyageur
Juste splendide.
Publié le 23 avr. 2018 sur ExpediaTout était merveilleux....
De la chambre à la réception, du petit déjeuner au dîner.
par un voyageur de Kingwood
Publié le 6 janv. 2025
Commentaires de Gestion de l’hôtel
7 janv. 2025 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear QUYEN,Thank you so much for choosing The Reverie Saigon and for your rating! I am delighted to learn that you had an enjoyable stay. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. In order to improve on our services and product, we would appreciate if you could please provide us some more feedback as our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Once again, thank you and on behalf of the team, we look forward to welcoming you back to The Reverie Saigon for another memorable stay.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
par un voyageur
Publié le 24 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Raymond,Thank you so much for staying at The Reverie Saigon and for your rating! We are thrilled to hear that you enjoyed your stay and appreciated our service. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you and on behalf of the team, we look forward to welcoming you back to The Reverie Saigon for another memorable stay.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
par un voyageur
Excellent location with very nice room
Publié le 15 oct. 2024 sur HotelsExcellent room with good facilities and wonderful services. Wonderful hospitality from the staffs that make our anniversary a memorable occasion
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Kim,Thank you so much for your lovely comment of your recent stay at The Reverie Saigon! We’re delighted to hear that you enjoyed your room and facilities, and that our team helped make your anniversary so special. It means a lot to us to be a part of your memorable occasion. We look forward to welcoming you back for more celebrations in the future. Congratulations once again on your anniversary, and we wish you a lifetime of happiness!Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
par un voyageur de miami
Publié le 13 oct. 2024 sur Expedia
All good food great restaurants all good room finishing amazing
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Sam,Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience at The Reverie Saigon and appreciated our service. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.We thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Steven,Thank you for your recent stay at The Reverie Saigon and your valuable rating. I am delighted to learn that you had an enjoyable stay. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. We thank you for being such wonderful guests in The Reverie Saigon and are looking forward to have the pleasure of welcoming you again to your home away from home soon.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
