Note fondée sur 833 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2024 sur Expedia
excellent
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Phat Cam,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
par un voyageur
Extraordinaire
Publié le 29 nov. 2022 sur HotelsExtraordinaire !!! Sans doute le plus luxueux hôtel où j'ai eu la chance de séjourner. De très nombreuses attentions, le soucis du détail et un service client digne d'un palace. Nous avons eu 2 petits soucis à l'arrivée et le manager nous a contacté pour nous surclasser dans une suite faisant le double de la notre. Cependant la vue panoramique en angle nous a fait rester dans la notre.
Nous aurons eu une compensation avec les petits déjeuner offerts.
Je recommande +++
Et ne manquerai pas de revenir chez vous lors d'un prochain passage à Saigon.
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Thu Thuy Nguyen - Assistant Director of Rooms , Gestion de l’hôtel
Dear Celine,Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions. I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.Your feedback is greatly valued and much appreciated. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon on your next visit to Ho Chi Minh City.Warm regards
par un voyageur
Publié le 23 nov. 2019 sur Expedia
Le service dans ce luxueux hôtel est extraordinaire.
On se sent important. Tout le monde nous salue peux importe le poste qu’ils occupent. C’est propre. C’est calme. La décoration qui est un peu extravagante, est d’un luxe incroyable. Il y a des bouquets de fleurs en quantité phénoménale, des orchidées pour la plupart. C’est tellement agréable au regard.
Le buffet au déjeuner est splendide. Beaucoup de variétés de nourriture. Service impeccable.
Beaucoup de sécurité dans tout le building. Très bien situé. 2 minutes de marche des croisières sur la rivière. La tour Bitexco est de l’autre côté de la rue.
La place Ho Chi Minh en face de l’hôtel. Vraiment un très beau site.
Commentaires de Gestion de l’hôtel
8 déc. 2019 par Christina von Wrede, Gestion de l’hôtel
Dear Guest,
we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work.
Thank you again for sharing your experience, and we look forward to welcoming you again in the near future.
Warm regards
Christina von Wrede
Hotel Manager
par un voyageur
Super séjours
Publié le 14 nov. 2018 sur HotelsSuper hôtel en plein centre-ville, personnel toujours disponible...
Commentaires de Gestion de l’hôtel
13 déc. 2018 par Christina von Wrede - Hotel Manager, Gestion de l’hôtel
Dear Alexandre, we appreciate that you chose to stay at The Reverie Saigon. It is a delight to know that we were able to meet your expectations. Your kind words will be definitely be shared with the team and we look forward to welcoming you back in the near future.
par un voyageur
Juste splendide.
Publié le 23 avr. 2018 sur ExpediaTout était merveilleux....
De la chambre à la réception, du petit déjeuner au dîner.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
6 starts hotel. Amazing!!!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Tien,It is a pleasure to read your wonderful comment and thank you very much for rating us! We are happy to hear that you had such a positive experience with our The Reverie Saigon. Providing professional and attentive service is always our top priority. Your review is really a huge encouragement for us to keep improving and providing our guests with even better service.Once again, thank you for staying with us and on behalf of the team, we look forward to welcoming you back to your home away from home for another amazing visit.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Thanh Ha,Thank you so much for choosing The Reverie Saigon and for your wonderful review! We are delighted to hear that you had an amazing stay with us and appreciated our service. Guest satisfaction is our number one goal and there is nothing better than achieving that.We thank you for being such wonderful guests in The Reverie Saigon. I will make sure to share your comments with the entire team and we are very much looking forward to welcoming you back for another incredible stay in the nearest future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms
par un voyageur
Publié le 29 juin 2024 sur Hotels
Great service .
Commentaires de Gestion de l’hôtel
30 juin 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Thanh Ha,Thank you so much for choosing The Reverie Saigon and for your wonderful review! We are delighted to hear that you had an enjoyable stay. Guest satisfaction is our number one goal and there is nothing better than achieving that. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive.We thank you for being such wonderful guests in The Reverie Saigon and we are all here waiting to welcome you back with “your home away from home”.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
par un voyageur
Publié le 26 juin 2024 sur Expedia
One of the most beautiful hotels I’ve ever been to. Staffs were friendly and welcoming.
Commentaires de Gestion de l’hôtel
27 juin 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Lisa,Thank you so much for choosing The Reverie Saigon and for your glowing review! We are delighted to hear that you had an amazing stay with us and appreciated our service. Our goal is to ensure every guest has a comfortable and memorable stay and it's fantastic to know that our ambassadors made your stay enjoyable. We thank you for being such wonderful guests in The Reverie Saigon. We are all here waiting to welcome you back with “your home away from home”.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
par un voyageur
Publié le 24 juin 2024 sur Expedia
Great experience
Commentaires de Gestion de l’hôtel
25 juin 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Shinichi,Thank you so much for choosing The Reverie Saigon and for your glowing review! We are delighted to hear that you had an amazing and wonderful stay with us and appreciated our service. Our goal is to ensure every guest has a comfortable and memorable stay and it's fantastic to know that our ambassadors made your stay enjoyable. We thank you for being such wonderful guests in The Reverie Saigon. We are all here waiting to welcome you back with “your home away from home”.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
