Note fondée sur 856 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2024 sur Expedia
excellent
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Phat Cam,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms
par un voyageur
Extraordinaire
Publié le 29 nov. 2022 sur HotelsExtraordinaire !!! Sans doute le plus luxueux hôtel où j'ai eu la chance de séjourner. De très nombreuses attentions, le soucis du détail et un service client digne d'un palace. Nous avons eu 2 petits soucis à l'arrivée et le manager nous a contacté pour nous surclasser dans une suite faisant le double de la notre. Cependant la vue panoramique en angle nous a fait rester dans la notre.
Nous aurons eu une compensation avec les petits déjeuner offerts.
Je recommande +++
Et ne manquerai pas de revenir chez vous lors d'un prochain passage à Saigon.
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Thu Thuy Nguyen - Assistant Director of Rooms , Gestion de l’hôtel
Dear Celine,Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions. I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards.Your feedback is greatly valued and much appreciated. I will make sure to share your comments with the entire team. This will continue to encourage their efforts to provide exceptional service to all our guests.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon on your next visit to Ho Chi Minh City.Warm regards
par un voyageur
Publié le 23 nov. 2019 sur Expedia
Le service dans ce luxueux hôtel est extraordinaire.
On se sent important. Tout le monde nous salue peux importe le poste qu’ils occupent. C’est propre. C’est calme. La décoration qui est un peu extravagante, est d’un luxe incroyable. Il y a des bouquets de fleurs en quantité phénoménale, des orchidées pour la plupart. C’est tellement agréable au regard.
Le buffet au déjeuner est splendide. Beaucoup de variétés de nourriture. Service impeccable.
Beaucoup de sécurité dans tout le building. Très bien situé. 2 minutes de marche des croisières sur la rivière. La tour Bitexco est de l’autre côté de la rue.
La place Ho Chi Minh en face de l’hôtel. Vraiment un très beau site.
Commentaires de Gestion de l’hôtel
8 déc. 2019 par Christina von Wrede, Gestion de l’hôtel
Dear Guest,
we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work.
Thank you again for sharing your experience, and we look forward to welcoming you again in the near future.
Warm regards
Christina von Wrede
Hotel Manager
par un voyageur
Super séjours
Publié le 14 nov. 2018 sur HotelsSuper hôtel en plein centre-ville, personnel toujours disponible...
Commentaires de Gestion de l’hôtel
13 déc. 2018 par Christina von Wrede - Hotel Manager, Gestion de l’hôtel
Dear Alexandre, we appreciate that you chose to stay at The Reverie Saigon. It is a delight to know that we were able to meet your expectations. Your kind words will be definitely be shared with the team and we look forward to welcoming you back in the near future.
par un voyageur
Juste splendide.
Publié le 23 avr. 2018 sur ExpediaTout était merveilleux....
De la chambre à la réception, du petit déjeuner au dîner.
par un voyageur
Publié le 26 août 2024 sur Expedia
何もかも素晴らしい。特にスタッフの対応はとてもいいと思います。部屋の清掃後も、ゲストの好みを判断して物を置いたり気配りが素晴らしいです。
Commentaires de Gestion de l’hôtel
27 août 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear TOSHIKAZU,Thank you for choosing The Reverie Saigon and for your kind words!We are delighted to hear that you had a wonderful stay and appreciated our service, especially the attentiveness of our staff. We are pleased to know that the thoughtful touches and attention to detail in room cleaning contributed to your positive experience.Your review is really a huge encouragement for us to keep improving and providing our guests with even better service. We look forward to welcoming you back to your home away from home for another amazing visit.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
par un voyageur de Dallas
Publié le 22 août 2024 sur Expedia
Best property, staff, chef, management and view. This will be the only place I’d stay in HCM from now on.
Commentaires de Gestion de l’hôtel
22 août 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Ramin,Thank you for sharing your delightful experience! It's wonderful to hear that every aspect of your stay at The Reverie Saigon was exceptional, from the property itself to the attentive staff, chef, management and the view. Your kind words mean the world to us! We are thrilled to know that you would choose us again when visiting Ho Chi Minh City.Once again, thank you for being such wonderful guests in The Reverie Saigon and look forward to welcoming you back for another memorable stay!Warm regards,Thu Thuy NguyenAssistant Director of Rooms
par un voyageur
Publié le 22 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
22 août 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear SHIRO,Thank you for your recent stay at The Reverie Saigon and your valuable rating. I am delighted to learn that you had an enjoyable stay. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you to Ho Chi Minh City again.Warm regards,Thu Thuy NguyenAssistant Director of Rooms
par un voyageur
A memorable stay
Publié le 19 août 2024 sur HotelsPerhaps because it was our second stay, we were given a corner twin room with a great view.
My wife was given an unexpected birthday cake as a present, and she was very happy.
Commentaires de Gestion de l’hôtel
19 août 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear HIROSHI,Thank you so much for choosing The Reverie Saigon for such a special occasion and for sharing your delightful experience.We are more than happy to learn how much you and your wife enjoyed your stay in the corner twin room with its great view and appreciated our service and that your wife was delighted with the birthday cake. It was our pleasure to make her special day more memorable. We look forward to welcoming you back for another amazing stay.奥さんのお誕生日おめでとうございます! 素敵な一年になりますように。Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Thu Thuy Nguyen - Assistant Director of Rooms, Gestion de l’hôtel
Dear Fu sheng,Thank you for your recent stay at The Reverie Saigon and your valuable rating. I am delighted to learn that you had an enjoyable stay. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you to Ho Chi Minh City again.Warm regards,Thu Thuy NguyenAssistant Director of Rooms