Note fondée sur 255 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2023 par Your Wink Team, Gestion de l’hôtel
Thanks for the 10, Vincent! And for staying with us at Wink. We loved having you, and can't wait to welcome you back soon.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The hotel staff is excellent, amazing service and a good atmosphere in the hotel
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Hi Barak,Thank you for your feedback! We're thrilled to hear you enjoyed the excellent service and atmosphere at our hotel. However, we noticed your rating of 1 star and wonder if it might have been a technical hiccup. If there's anything else on your mind, please feel free to share—we're here to help!Looking forward to welcoming you back for an even better experience!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
The room was clean and well-maintained, and the staff was friendly. However, it is unfortunate that the window side is on the road side and therefore noisy.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Hi MANCHEUL,Thanks for sharing your thoughts! We're glad you enjoyed the clean room and found our team friendly – that's the Wink way! We understand the street noise wasn't ideal for you. On your next visit, feel free to reach out to us, and we'll do our best to arrange a room in a quieter area to make your stay even more comfortable.Looking forward to welcoming you back soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The perfect business stay in a clean room, exceptionally well mannered staf and a glorious breakfast!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Hi Sebastiano,Thanks for the awesome review! We're thrilled to hear you enjoyed the clean room, our friendly team, and of course, the glorious breakfast – a great start to any day! Wink is all about keeping things easy and comfortable, so we’re glad to hear your business stay hit the mark. Looking forward to welcoming you back for another perfect stay soon!Thanks for living life in a Wink!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Thank you for taking the time to share your feedback, JIN! We are truly sorry to see the low rating.If there are specific areas where we can improve or if there was something that did not meet your expectations during your stay, we would greatly appreciate your insights. Your feedback is vital to us, as it helps us enhance the Wink experience for all our guests.We hope to have the opportunity to welcome you back and provide you with a stay that reflects the positive aspects you've mentioned.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
A wonderful small hotel with everything you need. Excellent breakfast and helpful welcoming staff. Great location with loads of food options nearby.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Hi Anna,Thanks for the lovely review! We're so glad you enjoyed your stay at Wink, from the delicious breakfast to the welcoming vibe of our team. It’s great to hear that our central location and nearby food spots made your stay even better.Looking forward to hosting you again soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Room was small and filled with cigarette smell. Staff did not apologize first hand, yet send someone to confirm instead. When asked to borrow an iron, instead of bringing to the room, they asked us to go and get it ourselves. Disappointed for the price paid.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Thank you for sharing your feedback, Han. We sincerely apologize for the inconveniences you experienced during your stay, especially regarding the room smell and the handling of your request for the iron. At Wink, we strive to provide a smooth and hassle-free experience, and we regret that we fell short this time.We’ve taken steps to address the cigarette smell and will continue improving our service to ensure quicker and more thoughtful responses from our Wink Guide team in such situations. Additionally, while we offer self-service options like irons in our laundromat, we understand your preference for assistance and will use your feedback to enhance our approach.We hope you’ll consider giving us another chance to make it right.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Pretty convenient and decent place to stay
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
We made our sleek, chic and vibrant brand of neighborhood hotels for modern travelers like you. Thanks for your review!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Recommend it
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
Thanks for living life in a Wink! At Wink Hotels, we’re doing things differently…and we’re happy you get it.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par -From Your Wink Team., Gestion de l’hôtel
We've reimagined your hotel stay, and designed our spaces and services with the modern traveler in mind. Thanks for your review. See you next time!
