Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Thanks
Location is so good
Commentaires de Gestion de l’hôtel
18 août 2024 par Winsuites Saigon team , Gestion de l’hôtel
Dear Kamel,Thank you for your kind words! We're delighted that you enjoyed our services. We look forward to welcoming you back soon.Best regards,
par un voyageur
Magnifique
Publié le 6 mars 2024 sur HotelsFranchement c’est top le personnel est aux petits soins le PDJ est très correct pour des europeens.
Nous avions pris une chambre suite qui était grande et spacieuse avec une très grande douche
La climatisation était efficace et silencieuse
C’est au milieu de tout donc pour les ballades c’est très sympa
Pas mal de petits restos proches de l’hôtel
Tous les soirs nous allions boire un verre en terrasse qui est bien ventilée
Bref nous sommes ravis
À refaire
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Staff behaviour was not good.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Winsuites Saigon team., Gestion de l’hôtel
Dear Valued Guest,I hope this message finds you well. Thank you for taking the time to provide feedback about your recent stay with us. I’m truly sorry to hear that you had an unsatisfactory experience with our staff.We take pride in offering excellent service, and it’s concerning to learn that we did not meet those standards during your visit. To better address this issue, could you please provide more details about what happened? Specifically, if you could let us know which department or staff members were involved, it would greatly help us in our efforts to improve.Thank you for your time, and I hope to have the opportunity to make things right for you.Best regards,
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Winsuites Saigon team, Gestion de l’hôtel
Thank you for your lovely review!We're so glad to hear that you had an enjoyable stay and that our staff made a positive impression on you. We take great pride in providing friendly and helpful service, and your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another wonderful experience!Best regards,
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Winsuites Saigon team, Gestion de l’hôtel
Thank you for your lovely review!We're so glad to hear that you had an enjoyable stay and that our staff made a positive impression on you. We take great pride in providing friendly and helpful service, and your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another wonderful experience!Best regards,
par un voyageur
Una perla nel cuore di Saigon
Publié le 24 août 2024 sur HotelsBellissimo hotel nel cuore di Ho Chi Minh, vicino alle principali attrazioni. La stanza era grande e ben arredata, dotata di tutti i confort incluso un mini frigo. Ottima la pulizia. Molto carina la piscina sul tetto con una bellissima visuale sulla città. Colazione poco varia per chi gradisce il dolce a colazione però sufficiente. Dalle 14.30 alle 16.30 servono anche del te. Lo staff è molto gentile e disponibile, sempre sorridente.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Winsuites Saigon team, Gestion de l’hôtel
Dear Jessica,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that our location, spacious rooms, and rooftop pool contributed to a memorable visit. It's also great to know that you appreciated the comfort of your room and the cleanliness, as well as the afternoon tea service.We appreciate your feedback regarding the breakfast selection. Your comments are valuable to us, and we will certainly consider expanding our options to better cater to guests who enjoy sweets in the morning.Our team takes great pride in providing excellent service, and your kind words about their friendliness and helpfulness mean a lot to us. We will be sure to share your compliments with them.We look forward to welcoming you back to our hotel on your next visit to Ho Chi Minh City.Best regards,
par un voyageur
Publié le 23 août 2024 sur Hotels
It is a nice hotel，everything is ok
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Winsuites Saigon team., Gestion de l’hôtel
Dear ZHUOWEI,Thank you for your kind words about our hotel. We’re glad to hear that you had a pleasant stay and that everything met your expectations.If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 22 août 2024 sur Expedia
Es war ein sehr schöner Aufenthalt und sehr leckere Essen. Schönes sauberes Zimmer.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Winsuites Saigon team, Gestion de l’hôtel
Thank you for your lovely review!We're so glad to hear that you had an enjoyable stay and that our staff made a positive impression on you. We take great pride in providing friendly and helpful service, and your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another wonderful experience!Best regards,
par un voyageur
Publié le 21 août 2024 sur Expedia
I liked this hotel. The location was convenient and the hotel staff were very kind.The room was clean.
To impvove the service,I wish there were two room keys.
Thank you.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Winsuites Saigon team., Gestion de l’hôtel
Dear Kahori,Thank you for sharing your positive feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our convenient location, the kindness of our staff, and the cleanliness of your room. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations in these areas.We also appreciate your suggestion regarding the room keys. Providing two keys is a great idea, and we will certainly take this into consideration as we continue to improve our services. Your input is invaluable to us as we strive to enhance the experience for all our guests.Thank you once again for choosing to stay with us. We hope to welcome you back in the near future.Best regards,
par un voyageur
Publié le 18 août 2024 sur Expedia
The reception people the bellboys every body was wonderful and extremely kind people the change our room for one better of our reservation and they move our dates 2 times breakfast very good
I recommend 💯
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Winsuites Saigon team., Gestion de l’hôtel
Dear Teresita Díaz,Thank you for your fantastic review! We are delighted to hear that you had such a positive experience with our team. It’s wonderful to know that our reception staff and bellboys made such a great impression and were able to accommodate your needs with a room upgrade and date changes.We’re also glad to hear that you enjoyed our breakfast and that you felt well taken care of throughout your stay. Your recommendation means a lot to us, and we truly appreciate your kind words.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon!Best regards,
