Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Je suis très reconnaissante pour l’accueil merci
Publié le 12 janv. 2020 sur HotelsAbsolument parfait je regrette de devoir partir Une famille super et d’une gentillesse exceptionnelle
Commentaires de Gestion de l’hôtel
15 janv. 2020 par Hang mua central homestay, Gestion de l’hôtel
Thank you
See you a gain
par un voyageur
Publié le 4 août 2024 sur Expedia
Service was good and a something from the nesco world heritage list almost in the backjard helps with the appeal
par un voyageur
Publié le 29 mai 2024 sur Expedia
par un voyageur
TERRIBLE - STAY AWAY!
Publié le 17 mars 2024 sur HotelsWe booked a room here for one night based on all the positive reviews, but our experience was so disappointing that we left on the same day! We could never imagine spending a night there... The first impression was really bad as the girl at the reception didn't even greet us with a simple 'hello' or a smile upon our arrival. The room itself was small and EXTREMELY dirty. The bed sheets were damp, and the mattress was literally as hard as a rock. I've slept on many hard beds, but this one was next level. The window was obscured by some metal fixtures, giving the room a prison-like atmosphere. Additionally, the room was infested with mosquitoes, likely due to the fact that all the doors were wide open when we arrived. We highly recommend that you find a different place.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Hang mua central homestay, Gestion de l’hôtel
I'm very sorry for the inconvenience you said. I will check again. You can see that nearly 500 reviews about us are all friendly, hospitable, and kind. Those are fair reviews and completely opposite to you. I actually don't remember when I read your name. If there is really a problem, you should contact the homestay manager to handle it better. thankyou anyway
par un voyageur
Above and Beyond Service
Publié le 31 janv. 2024 sur HotelsWe were only at this home stay for a few hours but the owners were super accommodating. We had a unfortunate situation where a purse and passport was left on a bus that continued on. Within a less than a 6 hour period the owner got it figured out, made arrangements and got the passport with all its money, credits cards, etc. back to us. So far as to running out the retrieve it from the bus station when it was returned back to the city.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Hang mua central homestay, Gestion de l’hôtel
Thank . Wish you have happy trips. We hope to see you and your relatives and friends again.
par un voyageur
Publié le 21 nov. 2023 sur Expedia
They did not give me the room I booked, they gave me a very basic one which was old and not in the best conditions, I could not even stay for 1 night, did not feel comfortable at all
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Sorry, please review your booking. We have many t, Gestion de l’hôtel
Sorry, please review your booking. We have many types of rooms. The room you booked is a cheap room. If you do not like the room you booked, you can change to a more advanced room such as a super room. you didn't tell us
par un voyageur
Helpful and nice, but misleading room description
Publié le 3 août 2023 sur HotelsNice and very helpful family running the homestay! Breakfast was excellent, and we were able to rent nice bikes for the day. The rooms were not what we had expected (smaller, darker, more enclosed, not fully seperated like a bungalow, no garden view) , and the condition was not super good.
Commentaires de Gestion de l’hôtel
3 août 2023 par Hang mua central homestay, Gestion de l’hôtel
Thank you . See you again
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Had a good experience at the homestay, breakfast included and some good restaurants in the area aswell. Scooter rental is worth getting as some stuff is a bit further away but Hang Mua is nearby and good walks around the area behind the property
Commentaires de Gestion de l’hôtel
3 août 2023 par Hang mua central homestay, Gestion de l’hôtel
Thank you . See you again
par un voyageur
Publié le 26 nov. 2022 sur Expedia
The owners were friendly and helpful. They do have bikes for rent at 40,000 đồng each. A choice of western breakfast such as banana pancake or beef pho. They do offer a variety of food in their menu for a price. They do have beautiful view from the rooftop but it is a tricky climb up there. You need to be quite careful with the narrow width of the steps and pull your body through a hole to get from the third floor to the rooftop. Once you are up there, make sure you don’t put your weight on the weak spots of the wooden planks. It would be great if they had inform me that the chicken I ordered was 500,000 đồng instead of the 300,000 đồng like they written in their menu. When confronted, they said mine was special. As for cleanlinesses, it took them less than 45 min to prepare our room as when we arrived, the guests from our room had to move to a different room. The air conditioner in our room worked really well. They arranged our transportation from Hanoi to Ning Bing for 210,000 đồng and from Ning Bing to Halong Bay for 300,000 đồng.
Commentaires de Gestion de l’hôtel
26 nov. 2022 par Bảo, Gestion de l’hôtel
sorry for your misunderstanding. In the menu we have prepared chicken of a certain weight, you want to eat the fresh chicken we raise in the mountains which has a much larger weight than the prepared chicken. on the menu 300000vnd boiled or grilled chicken here fresh and big chicken you make 2 dishes steamed with lemongrass and fried if correct we have to take 300000vnd a dish
par un voyageur
Publié le 20 sept. 2022 sur Expedia
