Ratings based on 21 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Quiet and relaxing

Posted Oct. 10, 2024 on Hotels
Spent two nights here the room was spacious and clean. In a very quiet area. The staff were all great with me.
Comment from Hotel Management
Oct. 21, 2024 by Jade ( Ms ), Hotel Management
Hello Christopher,Thank you so much for this lovely review. You are now part of Lalita Hotel story. We hope you visit us again soon. Warmest wishes.
3 out of 5
by A traveller

Posted Sep. 26, 2024 on Expedia
Great photos of the amenities but condition is run down and outdated. Faucets rusted, toilet cracked, towel faded, bathroom odor, door broken, urinated odor around the lobby area. This hotel need major maintenance service to keep up the condition. The area is a little bit outside of the city center of Ninh Binh so it is a bit quiet and limited food access. Staffs are super friendly, nice, and willing to help. The breakfast is good and options even if it is a small hotel
Comment from Hotel Management
Oct. 21, 2024 by Jade ( Ms ), Hotel Management
Thank you for sharing your valuable review with us.
5 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
The staffs were wonderful and the location was great!
Comment from Hotel Management
Sep. 16, 2024 by Jade ( Ms ), Hotel Management
thank you so much for your review
5 out of 5
by A traveller

Posted Jun. 14, 2024 on Expedia
Excellent hotel, with superb staff. The rooms are lovely, clean and comfortable with good facilities. Food is lovely and breakfast is full and varied suiting all palates. Cant recommend highly enough.
4 out of 5
by A traveller

Posted May 4, 2024 on Expedia
The restaurant served good food and staffs are veey friendly. The only concern will be the noise from next door. My sister's room was block out 3 to 4 times in the night, and eventually the staff brought in the fan. Rather unpleasant experience. Hopefully the hotel should look into this, maybe the maintenance issue.
Comment from Hotel Management
May 9, 2024 by Jade Ms , Hotel Management
Thank you for your reviews
5 out of 5
by A traveller

Posted Mar. 25, 2024 on Expedia
Great hotel, free bikes to get around Ninh Binh, let us check in early, great breakfast.
Comment from Hotel Management
May 9, 2024 by Jade Ms , Hotel Management
Thank you for your reviews
5 out of 5
by A traveller

Posted Dec. 5, 2023 on Expedia
Had a wonderful experience from start to finish. I'd specified in my email prior to arrival that my dad couldn't make it as he was unwell and Jade actually remembered and asked about him when we arrived, something I greatly appreciated and was touched by. The rooms were lovely and a great space to unwind and relax. The staff were helpful in highlighting the different tourist spots we could visit, allowing us to plan the various ways we could spend our time in Ninh Binh. My mum didn't join us on some days, preferring to relax in the hotel and I was delighted to realise that she had a lovely time interacting with and making friends with the staff. Everyone made her feel at home which, in turn, allowed my husband and I to feel at ease when she decided to stay behind. The breakfast, lunch and dinner were great too. The food here is wonderful and I loved that they had pho for breakfast. Had it daily, lol. We also went for massages. Tried the Swedish and Vietnamese massages. Both were different - one relaxing and one energising. Ninh Binh is also a lovely place and I hope I can come back again. If I do, I'll come back to Lalita for sure haha.
Comment from Hotel Management
Dec. 9, 2023 by Jade , Hotel Management
Dear Ms GayathriiWarm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Nothing can be more gratifying than the gentle appreciation from our guests. I can assure that your words wil be shared with all employees to insprire them to continue to provide an excellent services to future guests. We look forward to the pleasure of welcome you back. SincerelyJade – Customer Service Manager
5 out of 5
by A traveller from Brooklyn

Posted Nov. 30, 2023 on Expedia
Lalita is a very nice property with awesome staff. Breakfast buffet is plentiful and served on the rooftop. Facilities are very nice with pool upstairs, spa and sauna downstairs. The room we had was spacious. When we left, the staff asked us for recommendations to improve and I was struggling at first. Then when we departed, I thought to tell them the water pressure for the shower is a little low and that they could use more American stations on the TV - both minor things. Easy to get Grab (their version of Uber) to go see sites in Tam Coc. We would stay here again.
Comment from Hotel Management
Dec. 9, 2023 by Jade, Hotel Management
Dear Stephen, Warm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and taking the time to share your rating with us on Expedia. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff , spa, food were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. Your kind words will be shared with our colleagues , as it gives us the opportunity to gratulate the whole team in upholding the highest standard of our services.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager
5 out of 5
by A traveller

Posted Nov. 4, 2023 on Expedia
Great hotel and with most accommodating staff. Big clean rooms. Proximity to centre of Tam Com was good and they had free bicycles, which were useful. My only dislike was the bathroom/wet room design which meant there was excessive water. Would I stay again ? Definitely.
Comment from Hotel Management
Nov. 18, 2023 by Hau Nguyen , Hotel Management
Dear Valued guest, Warm Greetings from Lalita Boutique Hotel & Spa Ninh BinhThanks for choosing Lalita hotel for your stay in Ninh Bình and sharing your great experiences about your stay at Lalita. This review made our day. Our hotel aims to provide a truly unique experience. We are delighted to read your feedback. The team will be thrilled to hear these kind words. Its truly our pleasure to be of service to you. The entire team will be forward to welcoming you back to Lalita Boutique Hotel.It would be a pleasure to host you again. SincerelyJade – Customer Service Manager
3 out of 5
by A traveller

Posted Sep. 28, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Jade ( Ms ), Hotel Management
Thank you for rating us