Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Double facturation, très mecontent
Publié le 10 févr. 2024 sur HotelsOn m’a facturé 2 fois. Je n’a pas utilisé de service et la personne qui m’accompagne et qui a fait ma réservation est GOLD. Hôtel . com avec qui j’ai communiqué ne peuvent rien faire pour m’aider. Je déplore cette situation. Vous ne devriez pas toléré de transiger avec un tel commercant. J’ai perdu confiance en hôtel.com Je n’utiliserai plus vos services à moins que vous résoudriez ce problème. Si j’aurais utilisé des services, j’aurais signé les coupons
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Ms. Phuong , Gestion de l’hôtel
Dear Sir!I am so sad because you are lied people .We never request you paid for the room, when you have been at my Homestay , you booked 2 sleeping bus ticket to Sapa and you only paid 1.200.000 for the VIP sleeping bus ticket to Sapa for 2 people. And now you said that you didn’t use any services at my Homestay.You said you have to pay 2 times for the room, but it’s not true, why your friend Ms. Rene Bellemare booked the same date with you at my place, they don’t have any complaints , and they gave us best reviews 10/10.Every day you had free breakfast and order more 3 cups of coffee and we didn’t request you pay extra for that, do you remember?We are only small business family, we need respect from guests, not lie complain like you did with us.Thank you!
par un voyageur
Très bel endroit tranquille
Publié le 23 janv. 2024 sur HotelsBoon séjour,un personnel aidant, nous y reviendrons
par un voyageur
Publié le 7 nov. 2023 sur Expedia
Sehr zuvorkommendes Personal, das uns Tipps für unseren Aufenthalt gegeben hat.
Roller und Fahrräder konnten wir direkt vor Ort für einen fairen Preis mieten.
Das Frühstück war sehr lecker. Wir konnten immer am Vortag aus einer Karte auswählen und dann wurde dies zur gewünschten Uhrzeit auf der Terrasse serviert.
Auch ein Busticket zu einem fairen Preis konnten wir buchen.
Wir würden diese Unterkunft jederzeit wieder wählen! :)
par un voyageur
청결 맛있는 요리
Publié le 23 juill. 2022 sur Hotels가족들의 미소와 맛있는 요리가 그리워서 우리가족은 3년만에 다시 이곳을 방문했다. 그들은 우리를 기억 못하는것 같았지만 우리는 그들을 다시보니 매우 행복했다. 코비드 시대에 할머니와 모든가족이 여전히 건강해보여서 감사했다. 그들은 한결같이 청결했고 친절했고 음식도 맛있었다. 어머니가 워낙 요리를 잘하셔서 일주일 내내 이곳에서 식사를 했다. 숙소주변은 평화로운 농촌지역이라 숙소에서 오토바이를 빌려서 마을을 이곳저곳 구경했다. 맑은날 오토바이타다가 갑자기내린 소나기로 온몸이 다 젖는 경험도 재밌고 행복했다. 우리는 몇년뒤 이곳을 또 방문할 생각이다. 그때는 그들도 우리를 기억해줬으면 좋겠다. 다시 만날때까지 가족모두 건강하세요.
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Thanks for visiting us in your vacation, Gestion de l’hôtel
Dear Mr. Jung Woo,
Thank you so much for choosing us for your vacation!
and Thank you so much for your reviews.
We are so happy to welcome you to stay with us, you and your family are so friendly and kind, and this is the greatest presents for us.
I and my family very happy and welcome you and your family stay in my place one day in the future.
Thank you and have good day to you !
Ms. Phuong
par un voyageur
깨끗하고 음식도 맛있어요
Publié le 23 juill. 2022 sur Hotels가족들의 미소와 엄마의 요리가 그리워 3년만에 우리가족은 다시 이곳을 방문했다. 그들은 우리를 기억못하는것 같았지만 우리가족들은 그들을 다시 보게 되어 매우 행복했다. 코비드에도 가족모두 건강해보여서 감사했다. 여전히 그들은 친절했고 깔끔했고 요리솜씨또한 훌륭했다. 요리가 최고로 맛있어서 매끼 이곳에서 식사를 해결했다. 숙소 주변이 평화로운 농촌지역이어서 오토바이로 이곳저곳 느긋하게 여행했다. 다음에 방문했을때는 그들도 우리를 기억했으면 좋겠다. 다음 방문때까지 건강하세요.
Commentaires de Gestion de l’hôtel
25 juill. 2022 par Thanks for visiting us in your vacation, Gestion de l’hôtel
Dear Mr. Jung Woo,
Thank you so much for choosing us for your vacation,
We are so happy and welcome you to stay with us.
You and your family are so kind and friendly.
We hope to seeing you one day in the future
We will miss you and your family
Thank you and see you again
Ms. Phuong
par un voyageur
청결최고. 음식솜씨최고. 위치최고
Publié le 31 janv. 2020 sur Hotels위치최고. 청결최고. 음식솜씨최고. 친절도 최고인곳. 보트타는곳이 도보로 이삼분. 도보로 삼사분거리에 맛집밀집된골목이 있고 슬리핑버스타는곳도 도보 삼분거리에 있는 위치최고의 숙소입니다. 가족분들이 운영하는데 다정하고 음식솜씨또한 탁월했어요 맛있는 아침이 무료였고 침구는 햇볕에 매일소독하고 다려줘서 뽀송뽀송했어요 자전거 빌려 동네곳곳 다녔는데 동네또한 한적하고 아름다워서 한달살기로 또 방문하고싶은곳입니다
par un voyageur
Publié le 22 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 nov. 2019 par Ms Phuong , Gestion de l’hôtel
Thank you very much
par un voyageur
Great Location, Comfortable Stay
Publié le 2 juin 2018 sur HotelsI enjoyed my stay here very much. The room was spacious, clean and comfortable. The breakfast was tasty and adequate. The service was warm and friendly, and the location was superb, close to the main strip of restaurants, yet tucked away in peaceful surroundings.
par un voyageur
Lovely place superb service
Publié le 2 févr. 2018 sur HotelsBeautifull setting. Very lovely friendly family. Superb cook to order breakfast! Very nice room. We rented motorbikes on site and they helped us get a transfer to Hanoi airport. We really enjoyed staying there
Commentaires de Gestion de l’hôtel
7 févr. 2018 par Ms. Phuong, Gestion de l’hôtel
Hello Lonneville,
Thanks for your choosing us for your vacation .
I and my family were very nice to meet you and your family.
I hope to see you again.
Ms Phuong
Recommandé
pour Tout le mondepar un voyageur de Montreal
Excellent stay in Tam Coc
Publié le 12 nov. 2017 sur Expedia
Pour : Amazing staff and location
Contre : n/a
Emplacement : Close to lake, and main street for food/restaurants
The owner is amazing and will go out of her way to help you in any way possible. She arranged for us to get picked up at the train station and gave us all the suggestions for sightseeing. The breakfast served every morning was superb. I had the most memorable stay at tam coc westlake homestay, it's definitely a home away from home. You will not regret your decision to stay here!
Commentaires de Gestion de l’hôtel
15 nov. 2017 par Ms Phuong, Gestion de l’hôtel
Thank you so much Eliza.
Thanks for choosing us for your vacation.
I hope to see you again in the future.
Have a nice day to you !
