Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Good location and overall environment
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Anthony,Thank you for your feedback! We’re glad to hear you enjoyed our great location and overall environment. We hope to welcome you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Russell,Thank you so much for your amazing 10/10 review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Wotif
Very clean and comfortable. Reception staff were amazing
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Sharon,Thank you for your kind words! We’re delighted to hear that you found everything clean and comfortable, and that our reception staff made a positive impression. We hope to welcome you back for another great stay soon!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
住四晚都沒有人清潔房間，check in 時告知不是每日清潔，我們住4天，可以幫我們安排 middle of day 一天清潔, 但結果一天都沒有清潔， 查問receiption，她們返說因為我們沒有通知她們清潔，所以她們沒有安排，因為她們是外判找人回來清潔。
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Oi Ming,感谢您的反馈。我们对您在入住期间未能及时清洁房间深表歉意。我们理解清洁服务的重要性，并为沟通不畅而感到遗憾。您的意见将帮助我们改善服务和安排。感谢您的理解，我们希望在您下次入住时能为您提供更好的体验。
par un voyageur
Publié le 21 sept. 2024 sur Expedia
感覺很舊，浴室氣孔有千年塵封，洗手水喉況似就脱落，住4晚只有一晚執房，過了3晚還未見執房，原來還要你先通知前枱才會有人來！前枱服務員是有禮貌的！
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Lai Ming,感谢您的反馈。我们对您在入住期间遇到的清洁和设施问题深表歉意。我们会加强对卫生和维护的关注，确保为客人提供更好的体验。很高兴听到前台服务员对您有礼貌。感谢您的理解，希望下次能为您提供更满意的住宿体验。
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Clean rooms and hallways, staff very helpful and friendly.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Florentino,Thank you for your kind words! We’re delighted to hear that you found our rooms and hallways clean, and that our staff were helpful and friendly. We appreciate your feedback and hope to welcome you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Kimberley,Thank you so much for your amazing 10/10 review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 7 sept. 2024 sur Wotif
Place was dirty, there were massive creeps staying in the building that knocked on our door and said they were room service, felt really unsafe and was not clean at all!! There were MD caps in the coffee cups and cigarette filters all over the room so it clearly wasn’t cleaned before we came in. We ended up getting a hotel around the corner because we felt so unsafe.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Peggy,Thank you for your feedback. We are truly sorry to hear about your experience and the concerns you raised regarding cleanliness and safety. This is not the standard we strive for, and we take your comments seriously. Your safety and comfort are our top priorities, and we will address these issues with our team immediately. We appreciate you bringing this to our attention, and we hope you will consider giving us another chance in the future.
par un voyageur
Publié le 20 août 2024 sur Lastminute
No frills. Friendly helpful accommodating staff. Great location to shops eateries and local tourist sites.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Angela,Thank you for your feedback! We’re glad to hear that you found our staff friendly and accommodating, and that you enjoyed our great location near shops and local attractions. We appreciate your support and hope to welcome you back soon!
par un voyageur
Publié le 9 août 2024 sur Wotif
Convenient position with a great pub directly across the road.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par TIN, Gestion de l’hôtel
Dear Alison,Thank you for your feedback! We’re delighted to hear you enjoyed our convenient location and the nearby pub. We hope to welcome you back for another great stay soon!
