Avis Charles Reuben Estate

Hi Niki. Thank you so much for your kind review. It is always very rewarding to hear from our happy guest. :)Hope to see you soon again. Kind regards, Louise & Jens

Hi Elvyn - thank you so much for your nice review. We appreciate you taking the time but most of all love to hear that you enjoyed your stay. It is very rewarding for us to hear from our happy guests. We hope to see you again soon. Kind regards, Louise and Jens

Thanks Lorin. It is always very rewarding to hear from happy guests. :) Hope to see you soon again. Kind regards, Louise & Jens

Dear MarkThank you very much for taking the time to write a review. We are very sorry to hear that you didn't enjoy your stay as much as all our other guests do. As we said when we met you in person: "If you need anything please contact us ...". For the benefit of all future guests we would like to mention the following: - We live very close by and if you need anything our contact details are provided on all communication as well as in a black book that you find on the dining table upon arrival. - We can't fix what we don't know so if you have any concerns - please contact us immediately rather than being unhappy and writing negative reviews later when nothing can be changed anymore. It is your holiday and quality time. - It is standard in self contained accommodation to be provided with 1 set of towels for short stays. But again - if you need more a quick message is all it needs. - Our cottage is 100 metres away from a minor rural country road. 80 metres of grape vine rows further dampen any light or noise from the very occasional vehicle on the road. We can't control the traffic on the distant road. We have many comments in reviews though how quiet it is at the cottage and had one or 2 tourists over our almost 10 years of operation who thought it was too quiet for them. - We are all different and some people hear more than others. Some like things that others don't. We are all different in taste and that makes life exciting - but personal taste is generally not made up of facts that are valid for everybody. - In most cases of anything not being quite as expected it might be easier, better and happier for everybody to write us a short note than being unhappy and writing a potentially damaging review for a small family business when your holiday and quality time are over. Thank you again Mark for your review and bringing our attention to the kitchen equipment. We have a brand new frying pan in the cottage now along with new wine glasses :)All the best and kind regards from the Volkmann family.

Hi Jenny. Thanks for the review. We are glad you enjoyed your stay. We hope to see you again. Kind regards, Louise & Jens

Thank you Cathy. Always very rewarding to hear from guests who enjoyed themselves. :) Hope to welcome you again in the future. Kind regards Louise and Jens

Hi. Thanks for your positive feedback. We really appreciate you giving us a 5 out of 5 rating. It is always nice to know we succeeded in making our guests holidays a pleasure. Thank you :) Kind regards, Louise & Jens

Hi Kaitlin. Thank you so much for the lovely review. It is always very rewarding to hear from happy guests. :) Kind regards, Louise & Jens