Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sydney
Thank goodness for the view.
Publié le 20 févr. 2024 sur HomeAwayWe stayed at Howrah as the final part in our two week holiday in Tasmania having stayed at six other short stay homes on this trip and many more on other trips. We were very dissappointed to say the least. The check in email had not been sent with the key code and when the owner was contacted he quoted the wrong number for another house and indicated he sent the check in email on the wrong booking platform. Had to ring again and owner thought we were at a different house. Finally got the right number after several calls.
The house itself was in drastic need of a real clean, not just a vacuum. Whilst the house was equiped with just about everything you would need, the presentation was poor and the condition of the furniture and fittings was atrocious. The reclining armchairs were all broken, the bed mattresses were thin and hard, walls and ceiling had been patched and not repainted. The usual extras we had found in the kitchens of other houses were not present, just tea and coffee (no milk).
The garden and yard was overgrown with weeds in the pavers everywhere, the entry gate was broken on its hinges. Owner advised that a garderner was coming in on our second day but didn't arrive so left the place as we found it.
Not a nice way to end two lovely weeks in Tasmania. If it wasn't for the great view across the water to the Hobart CBD and Mount Wellington we would have been furious.
This place has so much potential, just needs the right people to run it.
par un voyageur
Beautiful view, tired property
Publié le 28 janv. 2024 sur HomeAwayThe property was pet friendy, great for our 2 small dogs. The view was lovely and the water just accross the road. The beds were very comfortable too.
However, the house was quite tired and unkept. The garden unloved. There was rubbish left out back, lots of ugly weeds, pegs on the ground and rubbish in a dust pan. There was bits of rubbish under the furniture inside, under beds and sofas. Some cooking utensils were not cleaned properly. Towels were provided but no hand towels or face washers.
Overall not welcoming for quests.
We enjoyed our stay but would not stay again.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par VrboOwner, Gestion de l’hôtel
I did inform you of the rubbish issue due to the missout of the bin collection day by the last guest. Regarding your comments on the rubbish under the furniture, we have raised the issue with the house cleaner and will pay more attention to the details.
regards Peter
par un voyageur
Y
Publié le 13 nov. 2023 sur HomeAwayGood
par un voyageur
Happy
Publié le 25 oct. 2023 sur HomeAwayhad an amazing time in holiday house very clean and tidy. nice stroll along beach kids loved it I wouldd stay there again.
very close to all amenities we needed.
par un voyageur de Bicheno
Great Location and Home
Publié le 11 juin 2023 sur HomeAwayNice home with thoughtful amenities like warm blankets and heaters. The new coffee machine was great thanks. Would definitely stay again.
par un voyageur
Escape
Publié le 12 mai 2023 sur HomeAwayExcellent location. Beautiful views across the Derwent to Hobart. House was clean but the oven had not been cleaned and had dirty pans in it. Owner was really good when we called about the smoke detector needing anew battery .
Commentaires de Gestion de l’hôtel
12 mai 2023 par VrboOwner, Gestion de l’hôtel
thanks Pauline. Sorry about the dirty pans in the oven, we will take notice and will make sure it will not happen again.
Peter
par un voyageur
Great views
Publié le 21 févr. 2023 sur HomeAwayGood location, great view and public transport out front. Neat and tidy, comfortable with everything you need. Would definitely stay again.
par un voyageur
Fabulous view
Publié le 12 févr. 2023 sur HomeAwayGreat location and easy to get into the city on the Ferry. Generally clean but window treatments (vertical blinds) need replacing for privacy.
Commentaires de Gestion de l’hôtel
13 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for pointing out the issue. We have booked to replace the blinds.
Peter
par un voyageur
Million Dollar View
Publié le 22 janv. 2023 sur HomeAwayProperty is sensationally located, fantastic stay.
Communication was exceptional.
Peter helped us when and where ever he could.
par un voyageur
Great location and view
Publié le 14 janv. 2023 sur HomeAwayThe stay was perfect for our needs, lovely view and nice little beach across the road
