Note fondée sur 155 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Awesome staff they were very helpful
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Amanda, Gestion de l’hôtel
David,Thank you for taking the time to leave a review, our staff works very hard to ensure our guests enjoy their stay, it is nice knowing their hard work does not go unnoticed, we hope to see you again soon.Thank you,Amanda Garcia
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Great staff working here extremely helpful and accommodating.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Amanda, Gestion de l’hôtel
David,Thank you for taking the time to leave a review, our staff works very hard to ensure our guests enjoy their stay, it is our guests like yourself that make us enjoy doing what we do,we hope to see you again soon.Thank you,Amanda Garcia
par un voyageur
Publié le 3 août 2024 sur Expedia
The GM and front desk people are amazing. Helped me out on a few extra days when I couldn’t find another room.
Commentaires de Gestion de l’hôtel
5 août 2024 par Amanda, Gestion de l’hôtel
Clint,Thank you for taking the time to leave us a review, we are always more than happy to accommodate our guests, we enjoy having you.Thank you,Amanda Garcia
par un voyageur
Run Down, Poor Service
Publié le 29 juill. 2024 sur HotelsI gave this property a second chance because I like the layout of the room. I regret that. The first time it was ants and I had to purchase my own ant spray. I wasn’t offered anything for the inconvenience. This time I drove in late with my kids. They not only double charged my card, I had to walk all the way to front from the separate suites building 4 times because my key cards weren’t working. I’ve machines didn’t work and they refused to allow me a late check out because it “added stress on the staff”. I asked for a manager multiple times, they weren’t onsite, nor did they call me at my request.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Amanda, Gestion de l’hôtel
Kyleen,Thank you for taking the time to leave us a review, I do remember your last stay, we did in fact purchase the spray however you had went and purchased your own, I did offer to compensate for you buying the spray and you did decline the offer. As far as your current stay we would like to apologize for failing to meet your expectations, Our staff works Very Hard to ensure our guests enjoy their stay. We are aware of the Ice machine issue, and we are at the vendors discretion, however we do have ice machines on every floor available. Also Management is available 7 days a week on our property. If it is after hours you may catch us next day during business hours. We do apologize again we did have 2 sold out hotels all week and weekend long and we do as best as possible to accommodate each guest.Thank you,Amanda Garcia
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Amanda, Gestion de l’hôtel
Heather,Thank you for taking the time to leave a review, Our staff works very hard to ensure our guests have an enjoyable stay, it is our guests like you that make us enjoy what we do, Thank you for noticing our hard work, we hope to see you again soon.Thank you,Amanda Garcia
par un voyageur
Great family stay
Publié le 16 juin 2024 sur HotelsGreat hotel, great breakfast (not just pastry/donuts), indoor pool, no hot tub or spa. Great rooms, 2 hotels joined with big rooms, some rooms with full kitchens for extended stays. Excellent stay for price, friendly hotel staff, very clean and comfortable. Next to green meadows lake, beautiful views, fishing, romantic stroll, or picnic at the covered tables.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Amanda, Gestion de l’hôtel
Donald,Thank you for taking the time to leave a review, our staff does work hard to ensure our guests enjoy their staff and it is nice knowing that does not go unnoticed It is our guests like you that make us enjoy what we do. Thank you and we hope to see you again.Thank you,Amanda Garcia
par un voyageur
Enjoyable stay
Publié le 23 mai 2024 sur HotelsNice hotel, nice kitchen unit, large nice bathroom, good breakfast, good friendly service, great value.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Amanda, Gestion de l’hôtel
Anjanette,Thank you for taking the time to leave a review, Our staff works hard to ensure our guests enjoy their stay. It is nice knowing our hard work does not go unnoticed. We hope to see you again soon.Thank you,Amanda Garcia
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par Amanda, Gestion de l’hôtel
Frankie,Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay, it is nice to know our work does not go unnoticed. We hope to see you again soon.Thank you,Amanda Garcia
par un voyageur
Publié le 15 mai 2024 sur Expedia
No lobby to check in. No signs to go to other hotel lobby. Room smells. Tv remote didn’t work. Tv cables hanging all over. No quarter machine in the laundry’s. The rudest woman at the checkin who was also on a personal call while checking me in acting as I was an inconvenience being there. Absolutely worst hotel experience I’ve ever had.
Commentaires de Gestion de l’hôtel
16 mai 2024 par Amanda, Gestion de l’hôtel
Scott,Thank you for taking the time to leave a review, I would like to apologize for failing to meet your expectations, we will look into the issues you mentioned to get them addressed. I'm sorry you were not informed we do keep quarter rolls in the front for guests laundry. Also I will speak with the clerk as well. Again my apologies.Thank you,Amanda Garcia
par un voyageur de Puyallup
Publié le 13 mai 2024 sur Expedia
We were late due to a plane delays but you had a car for us. Agent’s were very nice and helpful but I was way too tired to appreciate them fully. They gave us a few laughs for the trip and the car was exactly as expected.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Amanda, Gestion de l’hôtel
Vicki,thank you for taking the time to leave a review, we hope to have you back again.Thank you,Amanda Garcia
