Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Exceptional but for me....
Publié le 28 avr. 2021 sur HotelsJust a beautiful part of the world in a quiet bush sanctuary. The accommodation, setting, ease of communication and overall experience was exceptional. The only complaint I have is with myself for having not booked for longer. I’ll most certainly return.
Commentaires de Gestion de l’hôtel
5 mai 2021 par Ntoma Bush Lodge, Gestion de l’hôtel
Dear Simon,
Thank you so much for the greatest review, you were an amazing guest to host and we wish you all the best and a very soon return to the Lowveld,
Look after yourself and your family,
Kind regards and take care,
par un voyageur
Revamping of the lodge
Publié le 3 janv. 2021 sur HotelsI didn’t stay at ntoma lodge but stayed at khiza retreat lodge, all I can say is the lodge still needs a lot of revamping and the roof grass was falling off, there are a lot of ants in the house, aircon is needed in the sitting room, as well as kitchen cupboard. The swimming pool was dirty as well, the outside shower cap is rusty.
Commentaires de Gestion de l’hôtel
4 janv. 2021 par Anelle, Gestion de l’hôtel
Thank you for bringing this issue to our attention, Maria. Please accept my sincere apology for thatch falling out where it seems that the squirrels has decided to nest, we would definitely give attention to that as well as the ants in and around the property, it seems that this is more an issue in the summer months here in Hoedspruit. I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Anélle and I am the managing agent at Khiza Bush Retreat – please give me a call on +27 (0) 71 362 6307 when you have a spare moment and I’ll try my best to make this situation right.
