Note fondée sur 263 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Monica, Gestion de l’hôtel
Dear George,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 20 août 2024 sur Expedia
This was our 2nd stay at Renaissance (formerly Vinpearl Resort). We had an awesome time, with 20 people spread across 3 villas.
Villas are luxurious and massive. Private pool is clean. Public pool is a great place to hang out but can get very hot due to no shade. A few cold beers at the pool bar will sort that out!
Breakfast buffet is a bit expensive if it wasn’t included in your room rate - but worth it if you are hungry. Great selection of food.
We also indulged in the private BBQ buffet on the front lawn in front of our villa. Really nice experience and food.
Getting to and from Hoi An is easy with a approx 15 min taxi ride, or the free shuttle bus that goes every hour or so.
The only improvements that I would appreciate at this place are some form of marine carpet around the main pool (the red tiles are super hot to walk on). And some general maintenance on the decking of the villa pools (some deck pieces coming detached).
Overall if you want a 5 star resort closer to Hoi A rather than Danang, I would highly recommend this place.
Commentaires de Gestion de l’hôtel
21 août 2024 par Monica, Gestion de l’hôtel
Dear Ben,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 15 août 2024 sur Expedia
午前中にホテルに到着したが、すぐにお部屋を準備していただけました。スタッフの方が親切でのんびりできました。またステイしたいで
す
Commentaires de Gestion de l’hôtel
18 août 2024 par Monica, Gestion de l’hôtel
Dear Value Customer,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Monica, Gestion de l’hôtel
Dear Cathy,Thank you for choosing to stay at Renaissance Hoi An Resort & Spa and sharing details about your recent experience with us.At Renaissance Hoi An Resort & Spa, we always strive to deliver a memorable experience for our guests. Unfortunately, we were unable to meet your expectations during your most recent stay with us, and for that, we would like to extend our sincere apologies. Please rest assured that your feedback has been shared and taken onboard wholeheartedly by our management team for future improvements.Once again, we do apologize and hope to welcome you back one day and make amends.Kind regards,Monica VoDirector of Sales and MarketingRenaissance Hoi An Resort & Spa
par un voyageur
Publié le 1 août 2024 sur Hotels
Leide villa med 3 familier. Helt fantastisk. Rolig område, god service, fantastisk frokostbuffet, 15 min inn til Hoi An sentrum og 30-40 min kjøretur til Da Nang.
Vært på denne resorten 2 år på rad og kommer tilbake neste gang vinter turen hit.
Commentaires de Gestion de l’hôtel
14 août 2024 par Monica, Gestion de l’hôtel
Dear Kim Denise,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Monica, Gestion de l’hôtel
Dear Anonymous,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass it onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 15 mai 2024 sur Hotels
The best value hotel I have ever stayed at, we got the suite the room to value is phenomenal, we ended up staying another night, the staff are so attentive and the place is prestine definitely book here if you are looking
par un voyageur
Publié le 9 mai 2024 sur Expedia
- I had the most amazing resort experience at a reasonable price.
- It's incredible that the hotel is directly connected to the beach. Generally, there's often a road separating the hotel from the beach, but at the Renaissance, you can fully enjoy the private space all the way to the sea.
- The breakfast buffet is wonderful. Especially the Vietnamese pho, which is freshly prepared in a bowl right in front of you, is simply delicious. The buffet is of an exceptionally high grade in both quality and variety. Each dish is incredibly tasty, and there are so many types that it's impossible to try them all even if you take a little of everything.
- The ocean-view rooms are incredibly relaxing, as you can hear the sound of the waves and watch the sunrise over the sea from the balcony.
- Perhaps because it's not listed in Japanese travel guides, we didn't see any other Japanese guests besides ourselves. However, it's a hotel that I would highly recommend to Japanese travelers.
Commentaires de Gestion de l’hôtel
12 mai 2024 par Monica, Gestion de l’hôtel
Dear Keita,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 7 avr. 2024 sur Expedia
This is a fantastic property, especially from the villas. Well spaced, great views, good rooms and facilities. Outstanding. Easy access (25 mins) to Hoi An, but peaceful on its own. Great gym and spa; food was high quality with an outstanding breakfast
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Monica Vo, Gestion de l’hôtel
Dear Michael,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
par un voyageur
Publié le 5 mars 2024 sur Hotels
가족 여행객이면 아주 강추합니다.
모든 직원들이 정말 친절합니다.
재방문 의사 무조건 입니다.!
Commentaires de Gestion de l’hôtel
18 août 2024 par Monica, Gestion de l’hôtel
Dear Kyoung Sic,Many thanks for taking the time to share details of your recent experience with us.On behalf of the Renaissance Hoi An Resort & Spa community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards, Monica Vo Director of Sales and Marketing Renaissance Hoi An Resort & Spa
