Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2019 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your rating. It would delight us to host you again!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Property is adjacent by 10 feet from noisy street and tucked behind a quasi industrial park. We were woken multiple times in the night to hot roads doing burn outs and revving Harleys, very disrupting.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Adam,We regret that your stay was disturbed by noise from the neighboring street. Your feedback is valuable for us to look into ways to minimize such disturbances in the future. We appreciate you bringing this to our attention to continue improving our guests' experiences.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Yung-tsung, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specifics from your stay so we can address them promptly. We hope to welcome you back in the future for a more enjoyable stay.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
There was some kind of white powder or substance on the bathroom floor - don't know what it was. Cleaned it up and threw it away. Other than that the place was clean and comfortable except the outlet in the bathroom was intermittent and occasionally tripped the ground fault circuit. There was noise from the road just outside the window. Some trucks/cars sounded like they were in the room with us.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ronald,We appreciate your feedback regarding your recent stay. Our housekeeping team will be reminded to be extra vigilant moving forward. We regret any inconvenience caused by the bathroom outlet and surrounding noise. Your comments will be shared with the relevant departments to address these concerns. Thank you for bringing these to our attention, as we strive to continuously improve our guests' experience.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Nice room. A little small
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Theresa,We appreciate your feedback on our room size and will take it into consideration for future improvements. Thank you for choosing to stay with us, we hope you enjoyed your overall experience at our hotel.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Room was small and dated. Clean and good staff. Bed was comfortable.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear you found our team to be accommodating and enjoyed a good night's rest on our comfortable beds. Should you decide to stay with us again in the future, we recommend exploring our various room options to find one that best suits your needs and preferences.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The hotel looked nothing like the picture displayed on Expedia. I thought we had driven to the wrong hotel when we arrived. The clerk working was very unpleasant. He actually was rude.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Theresa,We regret to hear about your experience. Images provided online may vary due to different factors. We always aim for excellent service and will address your feedback with our team for improvement. Your comments are valuable for future guest satisfaction.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The staff was great. Super out dated and run down. The bed was fine and linen was clean I think, but it was pretty beat up and the area around overgrown horrible construction and traffic noise
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ann,We appreciate your kind words about our staff. We value your feedback on the room condition and surroundings. Our team is dedicated to providing a comfortable experience for all guests. Please feel free to reach out to management for any further assistance.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Good breakfast, quiet
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Zahra,We are delighted to hear that you enjoyed our breakfast and found the hotel to be quiet during your stay. Your feedback is appreciated as we strive to provide a pleasant experience for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rena, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback as we strive to improve our services.
