Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 oct. 2018 sur Hotels
par un voyageur
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kamryn,We are thrilled to hear that you had a wonderful experience during your stay with us! We appreciate your kind words and look forward to welcoming you back in the future.
par un voyageur
Publié le 17 août 2024 sur Expedia
PERSONAL ATENTO Y AMABLE
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Gladys,We appreciate your kind words about our attentive and friendly staff members. Guest satisfaction is our top priority, and we are thrilled to hear about your positive interaction with our team. If you have any further feedback or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
par un voyageur
Publié le 16 août 2024 sur Expedia
Very clean, location is fantastic, staff was friendly, super comfortable beds! Cons- the front entrance and parking is like a maze, the rooms are NOT stocked with essentials - toilet paper was low when we checked in, shampoo conditioner on shower wall was completely empty.
Cost of this property is a lot for not including breakfast in the stay.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Steven,Thank you for sharing your feedback with us. We appreciate your positive comments about the cleanliness, location, and friendly staff. We will share your notes regarding room essentials with our team for review. Our hotel offers various room rates to accommodate different guest preferences. We hope to welcome you back to our property in the future.
par un voyageur
Meh
Publié le 16 août 2024 sur HotelsForgot how old of a hotel this is, needs updating and CLEANING. Stains on carpet, needs vacuuming, coffee area was tired and needed cleaning too.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Emily,We appreciate your feedback and will share your comments with our team for further review and improvement. Our hotel continuously strives to enhance guest experiences and we apologize for any shortcomings during your stay. Please feel free to reach out to our management team for further assistance with your concerns.
par un voyageur
Pi
Publié le 13 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Shar, We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
par un voyageur
Publié le 12 août 2024 sur Expedia
There was no bartender at night and there was no cook to make breakfast in the morning so we had to settle with a limited menu in which i purchased the breakfast vouchers. The rooms were not the cleanliness and the hot tub water looks and smells kinda funny.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Kenneth, We regret to hear about the challenges you faced during your stay. Your feedback is valuable, and we will address these concerns with the respective departments for improvement. We appreciate you bringing these issues to our attention and will work diligently to ensure a better experience for our guests in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Staff was rude- accommodations not in service - advertised not as promised
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Rena, We appreciate your feedback regarding your recent stay with us. Our team strives to provide exceptional service to all our guests, and we regret to hear about your experience. We will address the issues you have mentioned to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
I wish I took pictures . Ordered 2 rooms did not put next to us . Key didn’t work had 2 go back 2 times to get in room . No hand soap , no coffee in the morning ready , stains on carpet , lamp shade , dirty couch . Person I was with had people standing by her window she was on ground floor talking and hanging out . Kind of scary . 2 rooms total over 500 dollars one night . No discount , no sorry , use us again new location . Paris would not be proud .
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello ann, I'm sorry to hear about the inconveniences you faced during your stay. We take all feedback seriously and will address the issues mentioned to improve our services. Your comments will be shared with the team for further review. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Matt,We appreciate you choosing to stay with us! Please feel free to reach out to us with any feedback you may have so we can address any concerns you may have had during your stay. We hope to welcome you back in the future to provide you with an improved experience.
