Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur HomeAway
par un voyageur
Master Bathroom
Publié le 4 août 2024 sur HomeAwayEverything was great however for one exception
The bathtub/Shower would take a long time to drain and the toilet would take along time to fill
That is my only complaint
par un voyageur de St. Louis MO
Golf outing.
Publié le 20 juin 2024 sur HomeAwayAwesome.
par un voyageur de St. Louis MO
Great location for golf.
Publié le 9 juin 2024 sur HomeAwayPerfect location and size for our needs and back deck was our favorite.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful review! We're delighted to hear that our property was the perfect fit for your needs and that you enjoyed the back deck—your favorite spot. It's always rewarding to know that our guests have a memorable and comfortable stay.
We appreciate your kind words and hope to have the pleasure of hosting you again in the future.
par un voyageur
Quiet and clean
Publié le 9 mai 2024 sur HomeAwayThis property was exceptionally clean. The neighborhood was very quiet. It is central to old town, downtown and Big Cedar Lodge. Easy to get to any attraction.
Please note this is a very hilly neighborhood. The house is dog-friendly but does not have a yard so you will have to walk a lot around those hills. If you cook at home during your stay, there are not a lot of essentials. There is no cooking spray, foil, baggies or other storage containers. Cleaning supplies are limited as well.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay. We're delighted to hear that you found our property exceptionally clean and enjoyed the quiet neighborhood. We strive to provide a comfortable and enjoyable experience for all our guests.We hope you had a wonderful time exploring the area, and we would love to welcome you back for another stay.
par un voyageur
Wedding
Publié le 29 avr. 2024 sur HomeAwayHighly recommend!
par un voyageur de Wynne, Ar.
Almost perfect
Publié le 27 avr. 2024 sur HomeAwayThere were six ladies that enjoyed the villa. The only problems we had was no tv in one bedroom and no hairdryer. The other thing was no bathroom upstairs. Other than that every thing else was great.
par un voyageur
Convenient location for Big Cedar golf/Branson
Publié le 23 oct. 2023 sur HomeAwayMy wife and I wanted enjoy golf at Big Cedar and walk around Branson and this location allowed us to do both and be wonton a few minutes of all the fun. The home would be perfect for a family or guys golf trip as it has plenty of room for all.
Nice quiet neighborhood just down the street from all the Big Cedar courses. The kitchen has all the necessities needed for eating in and the bedrooms and bathrooms are nice size. Everything was just as the listing said and was perfect for our stay
Commentaires de Gestion de l’hôtel
13 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that the location was ideal for your golf trip to Big Cedar and your exploration of Branson. It's great that the home provided ample space and had all the necessary amenities for a comfortable stay. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!
par un voyageur
Least well equiped property we've stayed in.
Publié le 9 oct. 2023 sur HomeAwayWe use VRBO at least once a year. 9 nights every Fall. One hanger in entire home - with a fly strip hanging from it. COMPLETELY clogged master tub...when cleaned by my husband had large amount of hair etc...out of drain. It didn't appear tub was cleaned and if it had been the cleaner would have noticed the tub was filling and zero drainage. Plunger next to each of the 3 toilets...all plungers needed using periodically throughout stay. Dirty kitchen supplies including crusty spatulas, pans etc... Pool not accessible due to (Oct. 1) change in property HOA policy and change in entry. Continuous bug problem in guest bedroom. Over all very poorly managed property. We were in town with a couple of thousand others for a convention and were able to access their pools thanks to our kids friends. We have never had such a poorly appointed property. When calling Sunset Management they were completely out of touch with the property and offered to give us $100 refund (on our $2000+) for stay...which I have yet to see. Will not rent from any Sunset Management properties in Branson again.
Commentaires de Gestion de l’hôtel
7 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Larissa for your feedback. Unfortunately you were informed of the wrong information from the resident in that neighborhood. The pool is still open for guests, and the HOA did not change the rules. However, that area, along with several other resorts in town close their pools down after Labor Day weekend. We had never said that it was all pools, and we as the property management are only in charge of the unit themselves, not the pools. Also, the refund was processed the very same day that we had told you that it would be. You may need to contact your card provider to find out more if you have not received. We also would like to apologize for any other inconviences you encountered during your stay.
par un voyageur
Good
Publié le 17 sept. 2023 sur HomeAwayThe master bath/shower does not drain - it needs to be unclogged which causes inches of shower scum to accumulate
We would have cleaned it but we couldn’t get into the housekeeping closet
Commentaires de Gestion de l’hôtel
7 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you experienced with the master bath/shower drain. We understand the importance of a properly functioning and clean space, and we regret that this aspect fell short during your stay.
Your feedback is valuable, and we will address the drain issue promptly to ensure a more pleasant experience for our guests in the future. Additionally, we'll review our procedures to ensure that guests have access to necessary cleaning supplies.
We appreciate your understanding, and we hope to have the opportunity to host you again with an improved experience.
