Note fondée sur 247 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Hotels
Clean and new hotel.
Good spot and hotel for a one night stop
Commentaires de Gestion de l’hôtel
4 août 2024 par Alex - Front Desk, Gestion de l’hôtel
Hello Joel, thank you for leaving us a review. We greatly appreciate your feedback and look forward to seeing you again! Have a great rest of your week.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jezzel - Front Desk , Gestion de l’hôtel
Rachel!Thanks for the very kind score! It absolutely delights us to know how we are doing and seeing ratings like yours makes our day :) We hope you choose us again in the future and look forward to the opportunity to meet the mark once again
par un voyageur
Good stay
Publié le 30 sept. 2024 sur HotelsWhat an amazing stay!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jezzel - Front Desk , Gestion de l’hôtel
Hey Brittney!!Thank you so much for the kind score and words! We appreciate you taking the time out of your day to rate us and letting us know how we did :) Thanks again and we look forward to your future stay
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very clean and quiet.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Alex - Front Desk, Gestion de l’hôtel
Hello Markeen, thank you for leaving us a review. We greatly appreciate it and are glad you had a pleasant stay with us! We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Had no shower first day & no one bothered to come clean our room when we were gone and didn’t have new towels. When i asked about it at front desk they said someone should have cleaned the room. They did come fix the shower after we left the room for a wedding which was nice.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jezzel - Front Desk , Gestion de l’hôtel
Hello,Thank you for reaching out and letting us know where we may improve. I do apologize about the situation and for us coming up short on providing top tier service. We know coming to celebrate a loved one's nuptials is a big moment and one you'd like to share with those around you without the distractions of having things go untoward during your stay. Please know we take this to heart as we pride ourselves on our service and do plan to do better. We'd greatly appreciate the opportunity to converse with you directly and learn more about your stay and how we can learn from your experience. Thank you again for reaching out and we look forward to hearing from you.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
The facility is new and clean. Great breakfast in the morning. Rooms were clean, comfortable, and quiet. Staff is friendly and helpful.
My only complaint is there isn’t anything to do within walking distance.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Victoria Sarria, Front Desk, Gestion de l’hôtel
We are so glad you enjoyed your stay, we hope to see you again soon. Safe travels!
par un voyageur de San Antonio
Publié le 19 sept. 2024 sur Expedia
good for $
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Victoria Sarria, Front Desk, Gestion de l’hôtel
We're glad that you enjoyed your stay and we hope to see you again soon. Safe travels!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The manager and front desk were very rude on the phone and not helpful in the slightest.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Victoria Sarria, Front Desk, Gestion de l’hôtel
We apologize for the inconvenience. We appreciate your feedback and are working to improve on this moving forward.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Victoria Sarria, Front Desk, Gestion de l’hôtel
We are glad you enjoyed your stay! Hope to see you again soon, safe travels!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The server was down and the staff handled it very well. There was almost no inconvenience involved.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Victoria Sarria, Front Desk, Gestion de l’hôtel
We are very glad to hear that the incident did not affect your stay, and that it was worth your while. We hope to see again, safe travels!
