Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
2,6 Service et personnel
2,8 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
No pool to use. No breakfast. No safety measures in the bathroom. Nothing in tub bottom for safety.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear George and Aida,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the accommodations and amenities that you received during your visit. Please also know that the safety of our guests is our number one goal. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
par un voyageur de Winona
Publié le 22 juin 2024 sur Expedia
par un voyageur
Publié le 20 mai 2024 sur Hotels
par un voyageur de GULF SHORES, AL
Publié le 22 avr. 2024
Would stay again when in the area
par un voyageur de GULF SHORES, AL
Publié le 22 avr. 2024
Overall stay was acceptable
par un voyageur
Gross
Publié le 21 avr. 2024 sur HotelsFloor was disgusting, I wiped with a rag and it was black. Sticky and smelled like smoke in a non smoking room. No remote so had to unplug the tv to turn it off. Bathroom door you had to slam to close. The door to the outside also randomly opened by itself at 6am. Would not stay here again.
par un voyageur
Publié le 17 avr. 2024 sur Hotels
Pool not open and likely shouldn't be ever. Attempted to update but this is an old property.
Staff was ok.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Mostly everthing
par un voyageur
Publié le 25 nov. 2023 sur Expedia
0/10
Absolutely atrocious.
Ended up packing up and going to a different hotel.
Pool was not functioning and doesn’t appear it has for some time. Filled with trash and junk.
Tape holding things together in the lobby.
Very unfriendly staff.
Lights were flickering.
Door did not close properly.
Curtains would not close all the way.
Absolutely horrible.
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Guest Relations, Gestion de l’hôtel
Dear Megan,All guest feedback is welcomed and appreciated. Your comments will be reviewed in detail with our maintenance team to ensure that our property and accommodations are in tip-top shape. Nonetheless, we are disappointed that we were unable to host you and deliver the stay you expected and deserve. Please allow us to welcome you back on your next visit to the area. We know we can do better, and we hope for the opportunity to prove that.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Roaches all in the room and a/c not good.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Guest Relations, Gestion de l’hôtel
Dear Lisa,We take the cleanliness of our accommodations very seriously, so it's unfortunate to hear your comments. Our housekeeping team will be sure to look into your feedback further and make improvements where necessary. Many travelers choose to stay with us time and time again for our comfortable rooms and competitive rates. We truly hope for the chance to change your perceptions in the future.
