Ratings based on 727 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 13, 2024 on Expedia
Everything was amazing
by A traveller
Posted Aug. 12, 2024 on Expedia
This Hotel is close to everything, the room was nice and big. The breakfast was good, always an incentive to stay at any hotel. I would definitely stay again.
by A traveller
Posted Aug. 6, 2024 on Expedia
The staff was excellent. It was a very good breakfast. I didn't get to taste the waffles because I had to check-out early due to the impending storm, but they looked like an amazing addition to a breakfast offering. Overall, the breakfast was one of the better ones I've experienced.
by A traveller
Posted Aug. 3, 2024 on Expedia
Clean throughout, friendly staff and a good breakfast
by A traveller
Posted Jul. 26, 2024
by A traveller
Posted Jul. 22, 2024 on Expedia
by A traveller
Posted Jul. 16, 2024 on Hotels
The room was not very clean. The sheets and blanket were dingy gray instead of bright white.
by A traveller
Posted Jul. 12, 2024 on Hotels
by A traveller
Posted Jul. 9, 2024 on Hotels
by A traveller
Posted Jul. 8, 2024 on Expedia
Our room was not clean, there were dirty sheets on the pull out bed, food crumbs on the floor, hair on the bathroom floor, the toilet was dirty, etc. The front desk clerk was nice, but he did not offer to help with our issues in any way. I also accidentally booked the wrong night (booked the right day in the wrong month) and could not get a refund for my mistake. We were moving and just needed a place to sleep after a long, hot day. It was a big mistake. I always enjoy staying at Hampton Inn, but this hotel was definitely not living up to the Hampton reputation. I normally don’t leave reviews, but when I realized today that I also had to pay $194 for the day that I canceled, I decided to be honest about my experience.
Comment from Hotel Management
Jul. 9, 2024 by Hampton Inn, Hotel Management
Lisa, While looking over your reservation we see that you have only paid once in our system. Please feel free to reach out to the hotel directly and we will be happy to help you if there is in fact any charging issues. Expedia tends to have multiple choices of payment options, and we may be able to locate the issue and help provide some compensation. Even if you did reserve in the wrong month, when we have availabilty to the expedia virtual card, we may be able to refund you partial payment. We would be glad to help in any way.
