Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Glens Falls, NY
Great location No frills abode
Publié le 9 mars 2024 sur HomeAwayI was traveling with my 90 year old mother so proximity to the beach was paramount. It was perfect for the location also quick to walk or bike to Publix and a few restaurants
I would have liked more attention to details like cutlery and kitchen supplies A sponge, two garbage bags, two dish washer pods and two washing machine pods were also provided We used none as the washer dryer were not operating ( we were offered compensation and new units to arrive upon our departure) Dishes needed to be washed at each meal to have clean for next so no use for dishwasher Grill worked and was easy to use
No functional beach chairs provided Plenty of towels, beach and bath
Finally cleaning crew could definitely pay more attention to every corner in each room Yuck
The ups outweighed the negatives if location is more important than amenities
par un voyageur de Middletown, Pennsylvania
Clean but old
Publié le 14 oct. 2023 sur HomeAwayProperty is old and needs updating and some paint. Back door is clear glass with no privacy. We had to cover glass with black garbage bags since there were no blinds or curtains. Bathroom needs updated. Dirt between wall and washer/dryer.
par un voyageur de Palmetto
Perfect little place on the beach
Publié le 8 juill. 2023 sur HomeAwayIt was an economical location right on the beach. After reading all the past reviews looks like the issues were addressed. All the appliances worked well. A/c was nice and cool. Water was always hot as needed. The mattresses seemed to be in new condition. Nothing in the cupboards except plate ware so you’ll need to bring the essentials. There are stores and restaurants within walking distance.
par un voyageur
Location the only positive
Publié le 25 avr. 2023 sur HomeAwaySo much about this unit needs attention...master bed with a small coverlet across part of it instead of a bedspread; water running in bathroom sink splashing all over and making the floor wet (only stopped when we shut off cold water supply underneath); empty ice trays that we figured out had cracks (only partially explaining the dirty freezer floor covered in a sheet of ice), dishwasher that was hard to open and not secured to cabinetry (had to hold in place or it would fall forward when racks were pulled out); screen on back door flapping in the wind; dirty handprint on the wall; kitchen chairs with a sticky finish that we were only comfortable using if covered with towels; two TVs that we couldn't get to work even after hooking up the HDMI cable to the one on the wall and trying the various remotes (including one with sticky residue of duct tape and a missing battery cover); tiny stickers on floors and other places; an ironing board but no iron; welcome notebook with no useful information except trash pickup days (though garbage bins outside were never actually emptied). Received a text from Vacasa before we got there asking us to rate cleanliness. Gave them a 3 and replied with photos and details of issues we identified as soon as we had arrived (late evening). As we discovered other issues the next day, messaged them again. Never received any response until text on checkout day to say they hoped we enjoyed our stay. We could hear the ocean waves from the back patio and
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
The Sunset experience.
Publié le 22 mars 2023 sur HomeAwayExcellent rental right on the beach with beautiful sunsets.
Property could use a few updates but can be overlooked due to location.
Stayed for two weeks, had excellent weather. We did experience red tide and lost a few beach days, but it gave us time to explore the area. Would definitely return.
par un voyageur de Chicago, USA
Great Location on the Gulf but over-priced and in need of maintenance/ better management
Publié le 25 févr. 2023 sur HomeAwayMy husband and I along with 2 young adult children just finished our stay. The positive:
It’s on a beautiful Gulf-side beach location with fancy houses going up by it. Close to everything as well and was clean with a couple of notable exceptions. The weather was beautiful and we enjoyed the beach and AMI.. The beach cottage is actually 2 units that are next to each other. It’s cute but in need of an overhaul including better local vacation rental management with excessive service fees charged for cleaning/local Vacasa property management, it was not worth the money that we spent in comparison to others. Know that I have rented via VBRO many times and always had great success with rentals, less so this time.
Here are some details:
-the unit is much smaller than it appears. There is no way that it could sleep 6. One could not pull out the sofabed and still get in the front door and there was no extra bedding.
-The tiny hot water heater is in a kitchen base cabinet and runs out after even 1 quick shower. We had 4 people so a lot of cold showers when we wanted to go somewhere at the same time.
-the fridge is tiny with missing side drawers that made it difficult to store items.
-missing essential item in kitchen like can opener that we had to purchase.
-the bathroom has rust and peeling paint by the shower and chipped paint vanity.
The walls need to be repainted throughout especially the master bedroom and bathroom..
The queen mattress needs to be replaced; the twin beds are fine.
Issues with Vacasa rental property management:
Vacasa had incorrect and conflicting information about wifi access that was a big deal bc my son and I had to work for a part of the time. Our rental neighbor couldn’t even get in to their unit initially bc of being provided the wrong code. Vacasa also had sent instructions about pool access when there was none to both units.
/Poor local support. Vacasa has a 24/7 offshore support center even when one calls the “local”number during business hours. It was frustrating after many attempts dealing with wifi access issue that we resolved ourselves and provided default network info back to Vacasa.
A local rep stopped by for a service call (not from us)and learned that the pre rental inspection hadn’t been properly done-(e.g. no new air filter and air vent caked w/heavy dust). To her credit, she took pics. & tried to help
In current state, I do not recommend.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Julianne, thank you for taking the time to share your detailed feedback. We are glad to hear that you thought our home was cute and that its location served you well! That said, we apologize for the issues you encountered that kept you from fully enjoying your stay and for any disconnect in service you felt when communicating with our team. We're sorry for the areas you felt in need of some TLC and have shared your comments with the local team. To clarify, we strive to be transparent with our online listings and the photos and descriptions are accurate. While six is the maximum number of guests our home can sleep, we understand that might not have been comfortable for your party. We truly appreciate your feedback as we view it as an opportunity to improve and we hope we have the chance to better impress you on your next getaway.
par un voyageur de Hermon, Maine USA
Mother daughter vacation
Publié le 13 nov. 2022 sur HomeAwayI stayed here with my 2 adult daughters. First the code for the door didn’t work and it took us about 15 minutes with the people on the phone to finally open a lock box with an actual key to use in tv door. The place is much smaller then it looks in the pictures. It was not as clean as it should have been. The cable and Wi-Fi was out Saturday till Tuesday at 4, they did compensate us for that. We had 3 wash clothes for 3 people for the whole week. We asked for more and they brought us 3 more, so we went to the dollar tree and bought some. 1 of the twin beds was very squeaky every time you moved at all it would wake you up. The management people on the phone and the 2 guys that came to fix the cable were very nice!
par un voyageur de Clarkesville, GA USA
Great location, but...
Publié le 27 févr. 2022 sur HomeAwayIt's a DUPLEX... a fact NOT listed clearly. Motel-6 bedding, furnishings, and appointments. Fantastic beach, with great screened porch, grill, and patio.
par un voyageur
Great beach access
Publié le 21 nov. 2021 sur HomeAwaySmall beach house was fine for two adults and a small dog. Problems with the keyless entry that was not fixed until Thursday. Mattresses and frying pans need replacement. More lighting in living area would be nice. The water heater is very small and does not provide enough warm water for one shower. There were no hangers in the closets.
par un voyageur
Very nice place
Publié le 30 oct. 2021 sur HomeAwayThe battery on the door needs replacing. Other wise after calling the office and getting a new code we got in. Clean place