Note fondée sur 172 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,8 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
I enjoyed my stay at the resort. I was there for 4 nights and it was great! The room spacious and the bed was very comfortable,
2 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Resort Manager, Gestion de l’hôtel
Hello Shirley,It looked like your did not enjoy your stay with us at Anna Maria Beach Resort, we would love to hear more about your experience and on how we could improve! Please feel free to contact the hotel! We would love to speak with you!
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
Love the ocean view
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Resort Manager, Gestion de l’hôtel
Hello Nailan!Thank you for your 5/5 rating! We are glad you were able to enjoy your stay!
1 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Resort Manager, Gestion de l’hôtel
Hello Michael,It does not look like your stay was up to your standards, please feel free to contact the resort! we would love to find out more about your stay!
4 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Resort Manager, Gestion de l’hôtel
Thank you for your response!
3 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
This hotel was disappointing considering the cost of the rooms. We booked a room for 2 adults and 2 children and the picture of the room online look good. However when we arrived at 6pm the two pull out single beds had not been made up for us. I went down to reception to ask if someone could do this for us as they were not easy to pull out. The reception guy said he couldn’t help us! I have never paid over $500 dollars for a nights room and had to make up beds! The pull outs were very hard to assemble and when we eventually got them pulled out we realised that we had no sheets for the beds and they also do not fit in the room! In order to have the beds out you cannot then access the king bed and it also means you cannot get to the patio door. This room should not be sold as being suitable for a family as it is simply not big enough. I went down to ask if we could change rooms and he said we were in the second biggest room and there were no other rooms available. He also couldn’t give me any sheets to fit the bed so I had to make up the uncomfortable pull outs with the wrong sized sheets. If this was a cheap hotel I could understand but at over $500 dollars a night I was shocked at how bad the customer service was. I would not recommend
Commentaires de Gestion de l’hôtel
19 août 2024 par Resort Manager, Gestion de l’hôtel
Hello Carly,We are extremely sorry for the inconvenience, it is certainly not our goal, i will speak with my housekeeping team, and front office team to ensure better treatment. The room you book it is not the biggest one, and i get when you are traveling with family, a studio is not enough for 4 people.
5 sur 5
par un voyageur

Publié le 6 août 2024 sur Expedia
I stayed for a long weekend with my husband and two kids, 3 and 10, this place is perfect for a family in all aspects.
Commentaires de Gestion de l’hôtel
11 août 2024 par Resort Manager, Gestion de l’hôtel
Hello Yuliet,It is certainly our pleasure to ensure you and your family had a wonderful stay with us!We hope to see you again
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Expedia
Beautiful beach, fantastic property, great service.
Commentaires de Gestion de l’hôtel
11 août 2024 par Resort Manager, Gestion de l’hôtel
Thank you May for your kind words
4 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Resort Manager, Gestion de l’hôtel
Hello Lee,Thank you for your response and rating, please feel free to contact us on improvement!
5 sur 5
par un voyageur

Great location. Exceptionally comfy beds

Publié le 11 juill. 2024 sur Hotels
Hotel was very good. Great location; not far to walk to many bars/restaurants/shops. Check in was very easy and James was a peach! Room excellent decor and beds exceptionally comfortable. Would recommend.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Resort Manager, Gestion de l’hôtel
Hello Zoe,Thank you for staying with us, we loved that you enjoyed your stay!