Note fondée sur 423 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
It was closest
Publié le 4 oct. 2024 sur HotelsNeed a room at 11 pm
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear David,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOLTON. I am sorry that your experience did not meet your expectations prompting your 4/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hello Kevin,Your review of the Red Roof Inn Holton was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Pam, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOLTON and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur de WaKeeney
Publié le 15 sept. 2024 sur Expedia
No elevator rooms were clean but lobby was gross
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Dear Kathi,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Holton. I'm happy you were clean with the cleanliness of our rooms despite the poor level of cleanliness you encountered in our lobby. It's saddening to hear that a great stay was hindered due to the poor condition of our lobby and not having an elevator. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur de Tobias
Publié le 2 sept. 2024 sur Expedia
Just a couple of small issues having to do with the shower but overall ok
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Kelly,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. You mention your overall stay was ok despite the minor issues with the shower. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 août 2024 sur Expedia
Over all it was very nice for the price. Old school property.. i enjoyed my time there.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Robert,Thank you for taking the time to write a review of your stay at the RED ROOF INN HOLTON. I am happy you found our hotel to be a nice place to stay for the price you paid. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 11 août 2024 sur Expedia
No toilet paper in the room the toilet did not work at all was dirty and I would never recommend to any one to stay there
Commentaires de Gestion de l’hôtel
13 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Kathy,Thank you for taking the time to tell us about your experience at the Red Roof Inn Holton. I was disheartened to see your stay resulted in a 1/5 score. Please accept our sincerest apologies for the issue encountered with the toilet and not having toilet paper in the bathroom. Please know that we value you as our guest and appreciate your business. At Red Roof, the safety of our guests are our top priority, so it saddened us to not have achieved that with your stay. I have shared your feedback with management to ensure that your concerns are addressed.I do hope that you will return to any of our other brand locations in the future. Very truly yours,SaneshaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 3 août 2024 sur Expedia
Just two options in holton.
Commentaires de Gestion de l’hôtel
4 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Chris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HOLTON. We are sorry about the limited amount of properties we have in Holton, please know that we are still working on expanding our properties for our guest convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Chris, The staff at the Red Roof Inn Holton and I are delighted to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Good for the price
Publié le 20 juill. 2024 sur HotelsIt was fine. Needs a little work.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Victoria,Thank you for taking the time to tell us about your experience at the Red Roof Inn Holton. I am glad to read that you were pleased with our hotel. However, you mentioned that our hotel needs a little work. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
