Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Beautiful view!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par ES, Gestion de l’hôtel
Thank you for the review and for staying with us!
par un voyageur
Publié le 23 août 2024 sur Hotels
Checkin in was mildly difficult, in the email it was stated the office hours were until a certain time and when we got there the office was actually closed. So we had to call about three numbers to get ahold of someone and check in over the phone. Also the hot tub had “hours of operation” and the window, in my opinion, was pretty tight. Overall it was okay, the room and amenities were as stated.
Commentaires de Gestion de l’hôtel
23 août 2024 par WW, Gestion de l’hôtel
Hello,Thank you so much for staying with us and for taking the time to leave a review. We're sorry to hear that your experience didn’t meet your expectations.I’d like to mention that our confirmation email clearly outlines our office hours and explains that we may not always be on-site due to managing other properties. Additionally, we have a sign on the door indicating our mobile office hours for your convenience. We encourage all guests who are unsure of their arrival times to reach out to us earlier in the day to ensure they have all the necessary information.Regarding our hot tub hours, they are set from 9 a.m. to 10 p.m. to ensure that all guests, as well as our neighbors, can enjoy a reasonable amount of quiet and relaxation during the night and early morning hours.
par un voyageur
Publié le 16 août 2024 sur Expedia
So beautiful. Comfortable. Hot tub was amazing.
We had a wonderful time
Commentaires de Gestion de l’hôtel
23 août 2024 par ES, Gestion de l’hôtel
Thank you for the review. We are happy your found our property beautiful and you were comfortable and had a wonderful time.
par un voyageur de Mount Juliet
Publié le 14 août 2024 sur Expedia
This property was so unique! It was exactly as advertised, except the pictures do not do it justice. We were on the waterfront, with that whole end of the room being windows and the door opening out onto a large patio. With our travel schedule we were only able to stay one night. I would love to visit again and spend much more time here.
Commentaires de Gestion de l’hôtel
23 août 2024 par ES, Gestion de l’hôtel
Thank you for this amazing review! We are happy you found this place of ours unique and you enjoyed your time here. We hope you get to experience this place again for a longer stay next time.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par ES, Gestion de l’hôtel
Thank you for the 10/10 review!
par un voyageur
Great stay
Publié le 5 août 2024 sur HotelsWonderful views!
Commentaires de Gestion de l’hôtel
23 août 2024 par ES, Gestion de l’hôtel
Thank you for the review! We are happy you enjoyed the views!
par un voyageur
Publié le 1 août 2024 sur Expedia
This property is spectacular! We were in wolf den and loved every second of it. View was absolutely unbelievable from just right outside your room. The room was nice and clean with large bathroom and very comfortable bed! Full side refrigerator and sink. Property has nice hot tub and an awesome fire pit for public use. Highly recommend!
Commentaires de Gestion de l’hôtel
1 août 2024 par WW, Gestion de l’hôtel
Thank you so much for the fantastic review! I’m so glad you enjoyed the Wolf Den, the views, and all the amenities. It was wonderful having you, and I truly appreciate your recommendation. Looking forward to your next visit!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par WW, Gestion de l’hôtel
I’m sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and I’d love to understand more about what went wrong so we can make improvements. Please feel free to reach out directly with any details. Thank you for letting us know.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
This place overlooks the ocean with amazing views. We were able to spot sea lions and eagles. The beds were comfortable and clean.
Commentaires de Gestion de l’hôtel
1 août 2024 par WW, Gestion de l’hôtel
Thank you for the great feedback! I’m so glad you enjoyed the stunning ocean views and the chance to see local wildlife. It’s wonderful to hear you found the beds to your liking. Looking forward to your next visit!
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Very clean and modern in idyllic setting next to kenai river
Commentaires de Gestion de l’hôtel
1 août 2024 par WW, Gestion de l’hôtel
Thank you for the kind words! I’m delighted you enjoyed the cleanliness and modern touches of the property. We hope to have the pleasure of hosting you again soon!
