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Hotel Alexandra

4.5 star property
4.5-star luxury hotel near Sogo Causeway Bay

Choose dates to view prices

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Seasonal outdoor pool
Minibar, in-room safe, blackout drapes, iron/ironing board
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪3 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Lan Kwai Fong
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • Sea view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • City view
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • Sea view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the area

Hong Kong

North Point stay.Your stay at this North Point hotel places you within 2 miles (3 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 miles (3 km).

What's nearby

  • Happy Valley Race Course - 3 min drive - 2.4 km
  • Times Square Shopping Mall - 3 min drive - 2.3 km
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 3.7 km
  • Pacific Place - 4 min drive - 3.9 km
  • Lan Kwai Fong - 6 min drive - 5.4 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel near Sogo Causeway Bay
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness center and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong hotel is smoke free.

  • 840 guestrooms or units
  • 39 levels
  • 9990 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 733 reviews
Rating 8 - Good. 246 out of 733 reviews
Rating 6 - Okay. 81 out of 733 reviews
Rating 4 - Poor. 41 out of 733 reviews
Rating 2 - Terrible. 24 out of 733 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Li Li

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Staff are helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, I forgot my passport in the room locker and they very kindly messaged me and made sure I had it returned before checking into my flight. Best hospitality I’ve ever had
Stayed 6 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I paid the hotel fee it was included the Taxes but I need to pay other taxes then I can go. That is the part I don’t like.
Stayed 2 nights in Jan 2025

8/10 Good

Billy

Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than average HK hotel

Stayed here once before. The main thing is the room wasn't a broom cupboard, everything is clean and new and works well. I've stayed in several far worse places for similar or even higher cost in HK. Very convenient from MTR (come out of Fortress Hill, over the footbridge in 2 minutes) and the airport bus (stops very close).
Stayed 3 nights in Jan 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Eva

Stayed 8 nights in Jan 2025

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was convenient and good
Stayed 2 nights in Nov 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sophia

Convenient location
Stayed 20 nights in Dec 2024

10/10 Excellent

Edwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Staff are friendly.
Stayed 7 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Hin Chi, Saratoga

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room conditions is good. The coach is large enough for a big kid sleeping on
Stayed 2 nights in Dec 2024

8/10 Good

Siu On, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options were expensive and the quality and variety was lacking. We had the Christmas Eve special buffet dinner and the buffet was lacking.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

location

return to same hotel numerous times due to location as I am familiar with that neighborhood since I am a local citizen and used to live in that area. However, tourist may find it difficult to find. Reception staffs are always nice and try their best to find me a room for me to check in despite I usually arrive earlier than 3pm. The hotel is new but is starting to see some minor wind down in areas which is expected due to the high turn over and high number of rooms. But overall, hotel rooms are clean. Cleaners are kind but they have a habit of asking people who leave the room in the morning whether he or she is checking out. For me, this is not offensive as I understand they may have pressure cleaning so many rooms in limited time. However, some guest may feel offended as hotel service should be "as subtle and as unnoticeable as possible. All in all, I am quite satisfy with this hotel and will return.
Stayed 1 night in Jan 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was gorgeous and the breakfast buffet was fantastic. We had adjoining rooms which were small but comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Stayed 3 nights in Dec 2024

10/10 Excellent

Ilya

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle, North Richland Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, affordable and is accessible to the rail station. The staff is very friendly and helpful. I would highly recommend staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Travelled with family
The hotel lobby looks great, however, the rooms were all micro and the hygiene is not the best. There were mosquitoes coming out from the vent everyday.The cleanliness of the washroom needs to be improved.
Stayed 13 nights in Dec 2024

8/10 Good

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and clean room with waterview. The neighborhood is 4 metro stops away from the tourist area.
Stayed 3 nights in Dec 2024

6/10 Okay

Stephen

Liked: Room comfort
Disliked: Property conditions & facilities
Tired hotel
Stayed 5 nights in Dec 2024

8/10 Good

Chau Hung

Stayed 5 nights in Nov 2024