Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cher pour ce qui est offert.
Publié le 25 nov. 2018 sur HotelsL'hôtel est un peu vieillot, les chambres surtout. Très en retrait par rapport au prix demandé, même si tout est acceptable.
Commentaires de Gestion de l’hôtel
27 nov. 2018 par Heritage Park, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback. We regret your experience did not meet your expectations. We are happy to inform you that the hotel rooms are going for a refurbishment by the end of this year . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence . We hope that you will experience a better product when you visit Honiara next time.
Regards,
Team Heritage Park.
par un voyageur
Publié le 24 juill. 2024 sur Wotif
Firstly, all the staff were very helpful. The room was nice and as ranked above the property was clean and well maintained.
Here are a couple of gripes, the biggest one first. I contacted the hotel by WhatsApp four days before arrival to book collection from the airport which after a few days they agreed to collect us. When we existed the airport there was nobody there so we stood around waiting looking very venerable until speaking to a taxi guy decided to get a taxi ourselves. Please note our phones did not work so couldn't contact them. No apology from the hotel. They should not leave people stranded at the airport. The property boasts two restaurants and a cake shop. The cake shop was never open, although that didn't bother us. The two other restaurants were fine although the main one somewhat soleless. The pool side bar/restaurant opens at around midday except Sunday it wasn't till evening because it was Dave's day off. The most surprising thing was that neither the main or pool bar did not know how to make a margarita despite it being on the drinks list. Not the end of the world but it is supposed to be a top hotel. All in all we enjoyed our stay but the hotel needs to up its game when it comes to food and beverage and collecting people from the airport.
par un voyageur
Nice, but expensive and poor food
Publié le 3 juill. 2024 sur HotelsNice place to stay. Clean and functional; however, expensive and the food was not good at all. I would recommend going to the breakwater cafe next door instead of the bad in-house offerings.
par un voyageur
Could be better
Publié le 30 janv. 2024 sur HotelsGreat location, modern, clean and roomy.
Service is slow, and needs a lot of chasing.
Many staff don't have good enough English to offer proper service ... leading to mistakes.
Airport transfer turns out to be twice the cost of a local taxi ... so be warned!
Restaurant is mediocre and twice the price of the Palm Sugar cafe next door.
par un voyageur
Best in Honiara, but not great
Publié le 6 oct. 2023 sur HotelsPretty much a monopoly property if you need more than two stars in Honiara. Like a rather pared down Holiday Inn in the USA, but with prices about three times higher. Staff is friendly, but sometimes Solomons shy. Rooms are small but generally functional, although hot water scarce on my final stay.
par un voyageur
good hotel
Publié le 31 août 2023 sur HotelsThis hotel was recommended by Austrade. Staff are very friendly and helpful. Internet and electricity are reliable here. We can do currency exchange at reception or through the ANZ ATM. I will stay again if I come here for another time.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Sanjay Bhargava, Gestion de l’hôtel
Dear Ms. Elizabeth,Thank you for your kind review. We do try our best to live up to expectations and the staff all love to go the extra mile to win a smile from our valued guests.We look forward to your visit again and being at your service.Sanjay BhargavaGeneral Manager
par un voyageur
Nice Hotel with Pool
Publié le 2 août 2023 sur HotelsCommentaires de Gestion de l’hôtel
2 août 2023 par Sanjay Bhargava, Gestion de l’hôtel
Dear Alexander,Thank you immensely for your wonderful review. We are all grateful and thankful that are efforts are recognized and appreciated.We look forward to welcoming you to the hotel again.Kindest Regards,Sanjay BhargavaGeneral Manager
par un voyageur
Publié le 4 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2023 par Sanjay Bhargava, Gestion de l’hôtel
Dear Jeffrey,Thank you for your wonderful review. We are all highly appreciative of your action. It reinforces our faith that we are doing the right thing and feel honored to be recognized. We look forward to welcoming you back again.Kindest Regards,Sanjay Bhargava\General Manager
par un voyageur
Publié le 16 mai 2023 sur Expedia
Staff was incredibly accommodating with our check-in and check-out. Our flight was late so we checked in at nearly 3am and the staff let us keep our room until 3pm.
Room was quiet, clean and had everything we needed.
par un voyageur
Publié le 9 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2023 par SANJAY, Gestion de l’hôtel
Dear Sir,We thank you for your feedback and review. We hope you had a pleasant stay and look forward to welcoming you back at the Heritage Park Hotel in the near future again.Kind Regards,
