Note fondée sur 900 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
4,3 Propreté de la chambre
4,6 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Nice and clean property. Close to everything and safe. Rooms have not been renovated in a while but had everything one needs and was also very clean and comfortable. Like many large cities, Waikiki (including this street) has its share of homeless people. This could bother some people. Do not expect peace and quiet at night. The area is super busy with almost 24 hour traffic and all kinds of noises. Clean small gym that does the job. The pool is small and will accommodate 1 family at a time. The late afternoon free popcorn is a nice touch. The personnel was ok. Nobody goes out of their way to help but questions are answered politely. Hotels are expensive in Waikiki and we were hoping to find a good value. I think we found that at the Coconut Hotel, but we may decide to pay an extra $50 per night to get to the next level next time we are in town.
Commentaires de Gestion de l’hôtel
15 août 2024 par Coconut Waikiki Hotel Management, Gestion de l’hôtel
Aloha Mark! Thank you for being our guest and sharing your experience. I'm excited to learn that you found our accommodations comfortable and the staff were engaging. Our accommodations are great for those who like to get away from the hustle of being in the center of Waikiki, but still close enough to walk to all it has to offer. As a small, boutique hotel, we truly appreciate your patronage and hope we have a chance to welcome you back to Coconut Waikiki Hotel in the future.
4 sur 5
par un voyageur

Publié le 15 juin 2024 sur Expedia
Bien situé et toit est accessible à pied
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Coconut Waikiki Hotel Management, Gestion de l’hôtel
Aloha Vero! Thank you for being our guest during your recent visit to Waikiki. Our accommodations are great for those who like to get away from the hustle of being in the center of Waikiki, but still close enough to walk to all it has to offer. When Hawaii calls again, we will be here ready to welcome you back to paradise!
4 sur 5
par un voyageur

Publié le 17 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2023 par Joanne - Assistant Operations Manager, Gestion de l’hôtel
Aloha Martial! Mahalo for being part of our ohana during your visit to paradise. I trust your time on the island was full of amazing vacation memories. And, when you are ready to make more, we will be here ready to welcome you back!
3 sur 5
par un voyageur

Publié le 8 juill. 2023 sur Hotels
Chambre très très bruyante et taches sur les draps
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Joanne - Assistant Operations Manager, Gestion de l’hôtel
Aloha! Thank you for sharing your feedback regarding your recent stay with us. Please accept my apologies for the issues you had with noise and bedding. I understand that the traffic from the street below and adjoining guests caused interruption to your rest and relaxation. Our goal is to provide clean & comfortable accommodations and excellent service that enhance your vacation experience. Clearly, we missed the mark with you. I truly appreciate you feedback and will work with our team to provide accommodation and service that our guests will rave about. Mahalo again for staying with us.
5 sur 5
par un voyageur

Publié le 14 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2023 par Joanne - Assistant Operations Manager, Gestion de l’hôtel
Aloha Marion! Mahalo for staying with us and for your amazing 10 out of 10 review. Our goal is to provide comfortable accommodations and service that enhance your vacation experience. I trust you had a spectacular time in Hawaii, and we look forward to welcoming you back to your home on the island for many years to come!
5 sur 5
par un voyageur

Publié le 16 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Jeff - General Manager, Gestion de l’hôtel
Mahalo for being part of our ohana Daniel. We truly appreciate the amazing rating and hope you had an amazing time on Oahu. We look forward to welcoming you back to your home in Waikiki soon!
4 sur 5
par un voyageur

Publié le 20 oct. 2022 sur Hotels
Bel accueil à cet hôtel, personnel serviable et gentil. Propreté adéquate en général , salles de bains pourrait être mieux entretenues. Bain bouché dans notre première chambre. Nous avons obtenu une nouvelle chambre étant donné notre statut or. Plus belle vue, mieux disposée, tout était super pour le prix. La proximité de l’hôtel était affaire pour les restos et waikiki beach. Nous y retournerions.
Commentaires de Gestion de l’hôtel
20 oct. 2022 par Jeff - General Manager, Gestion de l’hôtel
Aloha Genevieve!Mahalo for staying with us and sharing your kind words and feedback. I appreciate you taking time to recognize our staff and am happy to hear you enjoyed your room and wonderful view. Your feedback about the condition of the bathroom is noted and we will work with our teams to present the bathroom area better. I hope your time in Hawaii was full of adventure and great memories. We look forward to welcoming you back on your next vacation to paradise!
4 sur 5
par un voyageur

Publié le 28 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2022 par Jeff - General Manager, Gestion de l’hôtel
Aloha bernard!Thank you for being part of our ohana during your recent visit to Oahu. I hope you had an amazing adventure and we look forward to welcoming you back on your next visit to paradise!
4 sur 5
par un voyageur

Publié le 5 sept. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2022 par Jeff - General Manager, Gestion de l’hôtel
Aloha Maryssa!Mahalo for staying with us and sharing your rating. I am so sorry for the delayed response! We hope we have a chance to welcome you back to Coconut Waikiki Hotel soon!
5 sur 5
par un voyageur de Repentigny

Publié le 13 mai 2022 sur Expedia
Excellent service de la part du gérant Jeff et de Brett. Très bon rapport qualité-prix.
Commentaires de Gestion de l’hôtel
13 mai 2022 par Jeff - General Manager, Gestion de l’hôtel
Aloha Maryse! Mahalo for staying with us both at the beginning and end of your Hawaii adventure. I hope you both created once in a life time memories from your journey through the 2 islands! We truly appreciate your kind words and sharing your 5 out of 5 rating with the travel world. When Hawaii calls again, we cannot wait to welcome you back to your home in paradise!