Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour de rêve
Publié le 10 juin 2024 sur HotelsChambre spacieuse avec vue panoramique sur l’océan Pacifique et sur le volcan Diamond Head.
Bonne literie
Climatisation efficace et silencieuse
Personnel aimable à quelques exceptions près à la réception
Proche de la plage
Parking cher mais indispensable car peu d’alternative
Manque cafetière en chambre
Commentaires de Gestion de l’hôtel
10 juin 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!
par un voyageur
Publié le 30 mai 2024 sur Expedia
Emplacement parfait Mais état des chambres laissent à désirer
Commentaires de Gestion de l’hôtel
31 mai 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Bon emplacement , restaurant de l’hôtel plutôt bien quoi que assez dispendieux mais la nourriture était bonne et là vu du restaurant et de la piscine splendide ! Les chambres sont médiocre et assez décevante .
Le personnel était aimable dans l’ensemble.
Tout près de la plage , du centre ville et de la randonnée Diamond Head .
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for staying with us at the Queen Kapi'olani Hotel and for sharing your valued feedback. We apologize that the Hotel was not up to your standards, and we appreciate your feedback regarding the Hotel. Your comments will be shared with the management team for future improvements. We hope to have the opportunity of welcoming you back in the future for a more enjoyable stay.Mahalo.
par un voyageur
Publié le 19 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2022 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your rating and we hope to welcome you again soon!
par un voyageur
Publié le 16 sept. 2022 sur Expedia
Le service est excellent !
Commentaires de Gestion de l’hôtel
17 sept. 2022 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your feedback. We are happy you enjoyed your stay!
par un voyageur
Publié le 3 janv. 2022 sur Expedia
Amazing service, great location, good staff, nice view from the room. Balcony a little bit dusty but ok. Will come back when we're in Oahu again.
Commentaires de Gestion de l’hôtel
10 janv. 2022 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your review and we are happy to hear you enjoyed yourself. We look forward to welcoming you back soon for another enjoyable experience!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The location of the hotel was convenient with the beach being down the street. The room we had was clean and decent, but had a small restroom/shower. I was a bit disappointed that we did not receive our a lei greeting upon arrival which was mentioned that the hotel did. They do offer a lei making class which was a nice experience. Parking was kind of a headache. To avoid paying the valet, since they don’t offer self parking on the hotel site, there was an option across the street to utilize public parking but parking hours were limited and you have to add additional time every few hours. Unfortunately both restaurants on site did not have many vegan options (only fries, açaí bowl or fruit). I hope they expand their menu for the future. Overall staff was friendly and we were able to walk further into downtown for shops.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Expensive daily parking.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I like it and it was good stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Experience Manager, Gestion de l’hôtel
Thank you for sharing your wonderful feedback. We are happy to hear you enjoyed your visit and hope to welcome you again soon!
