Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Aloha,Thank you for your feedback! We greatly appreciate your time for your review. We look forward to welcoming you back in the near future. Mahalo,Romer House Waikiki - Adults Only
par un voyageur
Publié le 25 août 2024 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
27 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Aloha,Thank you for your feedback! We greatly appreciate your time for your review. We look forward to welcoming you back in the near future. Mahalo,Romer House Waikiki - Adults Only
par un voyageur
Publié le 24 août 2024 sur Expedia
Wir mussten alles erfragen und bekamen kaum Informationen bei der Ankunft (z.B. WLAN-Zugang oder die Information, dass es keine Zimmerreinigung gibt). Wir hatten ein Zimmer im obersten Stockwerk, hier hat uns permanent ein pfeifendes Geräusch vom Luftstrom beschallt. Lage, Location und Ausstattung soweit gut.
Commentaires de Gestion de l’hôtel
30 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Thank you for your feedback we greatly appreciate it. Your comments regarding the wind noise will be shared with our team for review.
par un voyageur de Auckland
Publié le 23 août 2024 sur Expedia
Great stay at Romer House. The property is well located with nice facilities. I didnt mind that room service was not done daily but there was no fixed schedule so wasnt sure when the job would be done next.
Commentaires de Gestion de l’hôtel
23 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Hi friend! Thank you for your feedback we greatly appreciate it. We look forward to hosting you again.
par un voyageur
Publié le 23 août 2024 sur Expedia
great location, close to most things in Waikiki- food, shopping, beaches. It's all within walking distance. Nicely renovated, rooms are nice. Staff is great! super friendly and helpful.
Commentaires de Gestion de l’hôtel
23 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Hi friend! Thank you for your feedback we greatly appreciate it. We look forward to hosting you again.
par un voyageur de Zetland
Publié le 23 août 2024 sur Expedia
Great property, everything is nicely renovated and updated. Perfect location to explore Waikiki, would stay again!
Commentaires de Gestion de l’hôtel
23 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Hi friend! Thank you for your feedback we greatly appreciate it. We look forward to hosting you again.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Thank you for your feedback we greatly appreciate it! We look forward to hosting you again.
par un voyageur
Publié le 21 août 2024 sur Expedia
Do NOT waste your money on this hotel. Their main pic of the front of the hotel does not even come close to what the property looks like. Broken up / cracked / uneven sidewalk in front of hotel. AC did not work. TV did not work. Fridge did not work. Eventually found that for some reason the TV power and HDMI Cable were unplugged, and the fridge was unplugged. AC was set to 59 Degrees, but NEVER got below 78 deg. When calling Front desk, the phone rang and rang for about 10 minutes every time we needed to call them. Poor & extremely dim lighting in the room. Only one wall switch for the lights and that's for the bathroom. They do not offer Housekeeping every day... it is ONLY every other day. When Housekeeping did come in, all they did was make the beds. No replenishment of towels or toilet paper. No vacuuming of the floor. Because of them NOT answering their phone, we went down to request towels & toilet paper. They said they would send some up... well what a surprise, they NEVER did send anything up. Their breakfast options are very limited. Their pool is a small barbie doll pool. You are pretty much forced to use the Valet Parking because you will NOT find any available parking nearby.
Commentaires de Gestion de l’hôtel
22 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Aloha,Thank you for sharing your feedback and concerns. Rest assured that we take all of our feedback very seriously. First and foremost, we would like to sincerely apologize for the inconvenience and many issues during your stay. This is definitely concerning, as we weren't able to turn your experience around during your stay. We will take this feedback and make sure this doesn't happen again for future references. We hope you give us a chance again in the near future.Mahalo,Romer House Waikiki
par un voyageur
Publié le 20 août 2024 sur Expedia
Very pleased with our stay at Romer House Waikiki. Staff was very friendly. Restaurant in the hotel was excellent.
Commentaires de Gestion de l’hôtel
21 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Thank you for your feedback. We are so happy that thrilled that you enjoyed your stay with us. We hope to welcome and see you again in the near future. Mahalo!
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Romer House Waikiki, Gestion de l’hôtel
Aloha,Thank you for your feedback! We are so happy that you enjoyed your stay with us. We look forward to hosting you again real soon. Until then, please stay healthy and safe!Mahalo,Romer House Waikiki
