Note fondée sur 1 113 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Guest Experience Manager, Gestion de l’hôtel
Aloha Luc, Mahalo for sharing the nice rating about your experience at Sheraton Princess Kaiulani. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. Mahalo, Jasmine F. Guest Experience Manager
par un voyageur
Publié le 27 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2023 par Guest Experience Manager, Gestion de l’hôtel
Aloha Patrick, Mahalo for the wonderful review. We are thrilled we met your expectations for a great stay at Sheraton Princess Kaiulani. We hope to have the pleasure of doing so again on your next visit to the area.Mahalo,Jasmine F.Guest Experience Manager
par un voyageur
Publié le 30 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2023 par GENERAL MANAGER, Gestion de l’hôtel
Aloha Jeanne, Mahalo for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Sheraton Princess Kaiulani your home away from home whenever your travels bring you to our city. We look forward to your next visit.Mahalo,Jasmine F.Guest Experience Manager
par un voyageur
Publié le 2 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Guest Experience Manager, Gestion de l’hôtel
Aloha Charles,Mahalo for your nice rating and for letting us know that your stay at Sheraton Princess Kaiulani was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Mahalo,Jasmine F.Guest Experience Manager
par un voyageur
Publié le 19 févr. 2023 sur Expedia
par un voyageur
Publié le 25 nov. 2022 sur Hotels
Hôtel propre avec piscine , situé près de tout .. restos , autobus , plage à 1 coin de rue … les chambres sont par contre un peu vieillotte mais correct pour le peu de temps que nous y avons passé … lit confortable , employés sympathiques , courtois et disponibles
Commentaires de Gestion de l’hôtel
26 nov. 2022 par Guest Experience Manager, Gestion de l’hôtel
Aloha Guylaine, Mahalo for your review of Sheraton Princess Kaiulani. We are glad to know you loved our well-maintained property and beautiful pool, as well as our convenient location. It is also nice to read you were pleased with our cordial associates and relaxing beds. However, we regret that you felt our rooms needed updating. We appreciate your feedback and hope to see you again whenever your travels bring you our way. Mahalo,Jasmine F.,Guest Experience Manager
par un voyageur
Publié le 29 oct. 2022 sur Expedia
À deux pas de la plage de Waikiki, près des boutiques et restaurants
par un voyageur de Laval
Publié le 18 févr. 2022 sur Expedia
Chambre anee 90
Commentaires de Gestion de l’hôtel
19 févr. 2022 par Director of Operations, Gestion de l’hôtel
Aloha Dorin, Mahalo for taking the time to share your valuable feedback. We seek to provide every guest with the highest level of hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. Mahalo for choosing us for your visit to Hawaii. Should your travels bring you back to Waikiki, we would love to have you as our guests again. Mahalo, Ron R., Director of Operations
par un voyageur
Publié le 27 déc. 2021 sur Hotels
Bon emplacement et pas loin de la plage et des commerces. Super sympa pour un séjour avec famille et enfants.
par un voyageur de Aliso Viejo
Publié le 27 nov. 2024
Sheraton is an older resort which is in the process of modernizing. It is conveniently located next to restaurants, the beach, and shopping. It was a 5 minute walk to Target, the International Market Place, the beach, Mitsuwa, Ross, Macys and more! There was a hidden charge that was not included in the original package purchased - resort fee ($32/day) and parking ($45/day). We thought we had a good package deal but after we checked out after five nights it was an additional $400. The resort fee included things we didn’t use such as classes, mifi, GoPro, etc. later we noticed they had bikes for hotel guests but not sure if that’s included in resort fee. Overall we really liked the location but not the extra fees.
