Note fondée sur 2 226 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Bois des Filion
Publié le 31 août 2024 sur Expedia
Pres de tout. Pratique belle vue sur la mer.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par The Twin Fin , Gestion de l’hôtel
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.
par un voyageur de MONTREAL
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par The Twin Fin , Gestion de l’hôtel
Aloha! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Hotel très bien situé, personnel dévoué, la chambre avec vue sur mer est très bien, il n’est pas nécessaire de choisir l’option « face à la mer » Je recommande cet hôtel
Commentaires de Gestion de l’hôtel
14 mars 2024 par D.K Ku, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Nous avons adoré notre séjour. Excellent service.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par D.K Ku, Gestion de l’hôtel
Aloha! Thank you so much for sharing your feedback. We are happy to hear that you had a great time staying with us and hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
par un voyageur de Quebec
Publié le 30 déc. 2023 sur Expedia
The ocean view is amazing!
Commentaires de Gestion de l’hôtel
30 déc. 2023 par the Twin Fin, Gestion de l’hôtel
Aloha Eric! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par the Twin Fin, Gestion de l’hôtel
Aloha Nancy! Thank you for sharing your feedback. We hope to welcome you back in the near future. Mahalo and a hui hou - until we meet again.
par un voyageur
Publié le 24 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2023 par D.K Ku, Gestion de l’hôtel
Aloha! Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay and the convenience of our location. Waikiki is a very vivid place and while everything within walking distance, we are still on the quiet end directly across from the beach. We are looking forward to welcoming you back in the future. Mahalo and a hui hou - until we meet again.
par un voyageur
Publié le 14 janv. 2025
The rooms need a lot of work. The a/c sounds like it’s going to blow up the room. Toilet makes a weird sound, even when it’s not being used. Bathtub needs to be redone (Rusty in corners). The water provided in room tasted terrible. The coffee machine in the room was super dusty where you put water. I did feel safe due to guest needing a key to get to room. It was pretty close to a lot of walkable places.
Commentaires de Gestion de l’hôtel
15 janv. 2025 par D.K Ku, Gestion de l’hôtel
Aloha. Thank you for sharing your feedback. We apologize for the negative experience and that your stay was not to your expectation. We have addressed your concerns with our Management team. Mahalo!
par un voyageur
Publié le 3 janv. 2025
Had to get a fan from maintenance as our AC didn’t work well and was hot and humid in our room to the point my husband didn’t sleep well our whole stay. Also, two hours after we checked out I received a text from the hotel that I had forfeited my $500 deposit as the “sensor” in the room detected we had conveniently smoked mere minutes before we left for the final time after no issues with that all week. I nor my husband smoke-THC, nicotine, vape, etc. We gladly asked for THC and nicotine testing as we knew we had not smoked in the room, but of course was denied that and told tough luck. The manager, Amber, then called security as she didn’t like us asking questions and could not give us any answers would just say “I can’t make those decisions.” She then accused my husband and I of smoking in front of numerous people that were checking in/out and basically told us we needed to deal with the consequences of our own actions. We both have jobs that require routine drug and nicotine testing. Afterwards I read countless reviews left regarding the same issue with no resolution and is typically linked to aerosols such as hairspray and/or water vapor. This is ridiculous, you need to do better.
Commentaires de Gestion de l’hôtel
6 janv. 2025 par D.K Ku, Gestion de l’hôtel
Aloha! Thank you for taking the time to share your feedback with us. We sincerely apologize to hear you had such a negative experience stayed with us. Our goal is always to provide excellent guest services, so we're disappointed that we didn't meet your expectations. We have addressed your issue with our management to correct the problem. Mahalo!
par un voyageur
Publié le 18 nov. 2024
Would recommend Twin Fin
Commentaires de Gestion de l’hôtel
19 nov. 2024 par D.K Ku, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Mahalo!
