Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vieille structure, vieille chambre mal entretenue.
Publié le 17 févr. 2024 sur HotelsChambre horrible, 2eme étage sans ascenseur avec escalier extérieur. Odeur insoutenable dans la chambre et Pas de fenêtre pour aérer. cuisine d’au moins 50 ans avec du papier alu partout. Salle de bain vieille et avec cheveux accrochés au rideau de douche. Pas de sèche-cheveux. Abat-jour horse service.
Les pires 300$ par nuit dépensés de toute ma vie.A/C et autres moteurs ultra bruyants en face de la chambre.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Waikiki Heritage Hotel Agent, Gestion de l’hôtel
Aloha Sara,Thank you for staying with us. We appreciate your feedback. Please accept my apologies for the inconveniences you encountered. The experience you described falls far short of our high standards and of the expectations our guests have. Still, we should have done a better job of ensuring these oversights never occur. Mahalo!
par un voyageur
Confort spartiate
Publié le 27 déc. 2022 sur HotelsAucun service; les chambres sont plus que moyennes; confort au minimum. Même pas un verre dans la salle de bain pour se rincer les dents !!!!
Commentaires de Gestion de l’hôtel
27 déc. 2022 par Pagoda Waikiki Agent , Gestion de l’hôtel
We are sorry you are unhappy. Upon checking your reservation, your room has scheduled for service on the 3rd day of your stay since we don't do service everything which we explained upon checkin. Cups are need to be requested at the front desk only for regular rooms. Mahalo for staying with us!
par un voyageur
Publié le 5 déc. 2022 sur Expedia
par un voyageur
Publié le 28 oct. 2022 sur Hotels
Hotel très bien placé, au coeur de Waikiki et près des plages.
Contrairement aux tours qui l'environnent il est réparti en building de 1 étage.
J'étais en rez de chaussée face à la piscine, situation très agréable.
Côté étrangeté, il y a un coin cuisine, mais totalement vide en dehors du frigo et micro-onde. Pas la moindre vaisselle, même pas un verre. Pas de verre non plus dans la salle de bain.
Un café est offert le matin dans un sympathique coin terrasse en bord de piscine.
Commentaires de Gestion de l’hôtel
28 oct. 2022 par Pagoda Waikiki Agent and Team , Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 4 janv. 2022 sur Expedia
Hotel désuet et dépassé! De bas de gamme !!!!
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Pagoda Waikiki Agent , Gestion de l’hôtel
We are sorry to hear that you did not enjoy your stay with us. Your input is valuable to make us better.
par un voyageur
Publié le 20 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2021 par Pagoda Waikiki Agent , Gestion de l’hôtel
Thank you for staying at the Pagoda Waikiki on Beach walk. We appreciate your review
par un voyageur
Publié le 26 août 2024 sur Hotels
The highlight of this place is the location which is very close to the Waikiki Beach and close to The Happening beachwalk. Lot of food joints and shopping options nearby as well as nice clean pool.
Commentaires de Gestion de l’hôtel
26 août 2024 par Waikiki Heritage Hotel Agent, Gestion de l’hôtel
AlohaThank you for your wonderful review, We appreciate the feed back. We hope that on your next stay you will consider us again.Mahalo
par un voyageur
Publié le 24 août 2024 sur Expedia
The parking was limited and super expensive which is to be expected honestly in Waikiki. The actual hotel was very safe with locked gates with codes after a certain hour. The hotel was very nice and is mainly open to the outside (walking out your door, you are in open space already, not like a large resort, which I liked as it gave it a more unique homey feel). I liked the hotel room as it was clean and not super nice or remodeled but fitted our needs for the price we were paying which was a great price to be honest. This should suit you if you don’t need a super fancy place. We loved the air con and the pressure of the shower head (it’s the little things right? Haha) otherwise, the staff was nice and helped me with checking in at the last minute before 10pm and getting me towels when we needed them. The refund for the security deposit seems to take about 3 business days from what I was told, but we really enjoyed our stay, and we were super close to great stores and the beach in Waikiki. 5 stars.
Commentaires de Gestion de l’hôtel
24 août 2024 par Waikiki Heritage Hotel Agent, Gestion de l’hôtel
Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. It's always a joy to read reviews such as yours. Our team really goes above and beyond to make our guests feel at home and that is something we are very proud of. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo
par un voyageur
Great location
Publié le 16 août 2024 sur HotelsOverall was in a good location just disappointed we have not received our deposit back yet.
Several people were trying to check in but there's a gate code to get in and I don't think they were given that information clearly these were whole families with children and strollers having to walk around all hours of the night
Commentaires de Gestion de l’hôtel
16 août 2024 par Waikiki Heritage Hotel Agent, Gestion de l’hôtel
Mahalo for staying at Waikiki Heritage Hotel. We appreciate your feedback. Upon checking your reservation, the security deposit has been refund back to your card. Please contact your booker to confirm. For gate code, we provide it to all guest staying with us and advised to have it with them incase will come back after closing. Mahalo!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Waikiki Heritage Hotel Agent, Gestion de l’hôtel
Mahalo for choosing Waikiki Heritage Hotel during your visit to Waikiki. We're so glad that you enjoyed staying with us. As Waikiki's last Garden Hotel, your support means the world to us, and we can't wait to welcome you back! Mahalo
