Note fondée sur 688 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Webster
Publié le 21 déc. 2024
Commentaires de Gestion de l’hôtel
22 déc. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The night desk clerk was just fantastic. We got there late and he got us checked in quickly. His was efficient and friendly. The room was very clean and the bed was VERY comfortable. We enjoyed the breakfast and out the door we went to complete the last leg of our trip. We got a call from the the hotel when we were 1/2 from home. We had walked out of the dining area and left my wife's small suitcase behind! Going 7 hours back to pick it up was out of the question. The lady who called, Angel, told us her manager could take it to the post office and ship it to us and they could charge it to my credit card. They had it to the post office in less than an hour! I was already going to leave a positive review because of a pleasant stay, this locked it in. The room and breakfast were very nice, the STAFF was EXCELLANT!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our survey - We love hearing from our guests! This is the kind of review that keeps our team working hard and going the extra mile. Thank you for staying with us, and we are very excited to hear about your wonderful experience at our hotel. Reviews like yours are the benchmark for the type of experience we wish for all our guests! We look forward to seeing you the next time your travels bring you back to Hope.
par un voyageur de Baker
Publié le 15 sept. 2024 sur Expedia
My room smelled like vomit. The hotel was sold out and I got in late so I didn’t even bother. Room 317 needs the carpet shampooed. Overall the staff is good and the people are nice, the rooms just need some more TLC
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thank you for taking time to complete our survey - We love hearing from our guests! We pride ourselves in providing each and every guest with a high-quality experience, and it seems we have fallen a bit short during your recent stay. I have forwarded your feedback regarding the cleanliness of the room to our head housekeeper. I do appreciate your feedback, and I hope you will consider giving us another try in the future!
par un voyageur de Louisville
Publié le 10 sept. 2024 sur Expedia
Very good services and staff members.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks so much for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The hotel was very clean and quiet. Staff was super friendly. Breakfast was quite a spread and delicious!! Our rooms very clean, comfortable and nice looking.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks so much for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
par un voyageur
Traveling with our dog
Publié le 5 sept. 2024 sur HotelsWe were traveling with our dog and everyone was very accommodating. We had a quick check in and the room was perfect.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Nice facility and rooms. Every part of building is clean and smelled nice..Pool was very clean and enjoyable. We also love a free breakfast to get started.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
par un voyageur
Cozy
Publié le 15 août 2024 sur HotelsLove the atmosphere. The room was excellent and oh my the bed was so soft . I will visit again when in the area
Commentaires de Gestion de l’hôtel
16 août 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Bruce Bailey - General Manager, Gestion de l’hôtel
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!
