Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Beautiful views, charming, lovely hot tub, but needs some updates and a more thorough cleaning crew.
Publié le 22 janv. 2024 sur HomeAwayOverall, this place has a beautiful view of the lake, is cute, has a great hot tub and when you first walk in seems to be well kept.
But, after unsuccessfully trying to contact two different numbers listed for “guest services”, as well as attempting to message the property manager twice through the VRBO app, we didn’t feel taken very seriously. We felt it was important to report some issues with the cleanliness and requested we be promised these issues would be fixed before we left a review. But our communication attempts went unanswered *except for* by someone from Vacasa that wasn’t local. They just said they would pass on our issues to the local property crew, but we were never contacted after that about whether or not our issues would be resolved.
On the outside this home appears to be given a once -over before guests arrive, but not a thorough walk-through and cleaning. It has a serious condensation problem in all the windows and sliding doors, which were all quite filthy too, and we found there were at least three drawers one the kitchen with the cooking utensils, silverware, and other kitchen items needed for daily use that were all sitting in large amounts of mouse feces. Underneath the kitchen sink where all of the new replacement kitchen items can be found there was a large amount of mouse feces as well. Then the morning we checked out our kids woke us because a mouse was running around in the room with the bunkbeds. The front porch light is also broken.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur de Moscow, ID
Great stay!
Publié le 7 janv. 2024 sur HomeAwayThe views from the deck and hot tub are beautiful. Great location. Comfortable, clean home.
par un voyageur de Sandpoint, Idaho
Fishing
Publié le 30 oct. 2023 sur HomeAwayStayed here to go fishing with family and it was a great location
par un voyageur de Scottsdale, AZ
Cute spot
Publié le 15 avr. 2023 sur HomeAwayI appreciated your little details like night lights, tissues, and others.
par un voyageur
Excellent location, nice home and beautiful view of the lake.
Publié le 25 févr. 2023 sur HomeAwayVery informative, and on top of things from start to finish.
par un voyageur
Perfect
Publié le 8 janv. 2023 sur HomeAwayThis place is a little home away from home. Gorgeous views, cozy hot tub and soothing fireplace. Everything you need for a relaxing weekend away.
par un voyageur de Duvall wa
Great place!
Publié le 8 oct. 2022 sur HomeAwayWe loved staying here. The view of the lake was amazing! Loved sitting on the deck in the evenings watching the boats come back. Had everything you needed. Saw baby deer and turkeys out walking the road almost every day. I will mention the hwy and railroad tracks can be heard from the location. The train moves through I believe a few times a day. It didn’t bother us though, just be aware of that. We took advantage of the pizza place down the street as well as Drift and the Float restaurant. Loved the vibe of both. Great food and atmosphere. We will return.
par un voyageur
Hot tub with a view
Publié le 7 juill. 2022 sur HomeAwayView of the lake is accurate in the website posting--gorgeous--even during several thunderstorms. Kitchen is well equipped, but really so narrow that it can accommodate only one chef. Yes, the access road is steep, and the driveway is on a blind curve. But worse than that was the very "chunky" broken asphalt and metal where the driveway meets the road. Even going as slowly as possible in a 4WD pickup, it felt like the tires would be damaged. The rodent trap and bait in the bunk bedroom was concerning, since we had planned for children to sleep there. Awoke to an invasion of sugar ants the last morning, but could have been our fault for not thoroughly wiping down the counter
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Linda, thank you for the review of your stay. Thank you for being our guests! We are glad you enjoyed the beautiful views. We will pass on your comments to the local team concerning the roads and driveway. The rodent traps are placed just in case one finds its way into the home it will be lured to the trap and disposed of.
We look forward to hosting you for a great stay in the future.
par un voyageur
Good, but there was water leaking through walls in master bedroom and bathroom and made a big mess
Publié le 4 mars 2022 sur HomeAwayGood except wet floors in master bedroom and bathroom.
par un voyageur
East Hope
Publié le 27 déc. 2021 sur HomeAwayEverything about the experience was good. Property was a little difficult to find. Driveway was steep, be careful in winter. Hot tub was wonderful but cover was long overdue for replacement, it was waterlogged, rotten and heavy. We would stay again but prefer the coast for longer trips.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Jim,
Thank you for giving us the opportunity to hear your feedback about your stay! We appreciate you bringing the hot tub cover to our attention. Rest assured that we will follow up with the appropriate parties regarding your feedback. We're looking forward to hosting you again for another enjoyable stay!
