Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 25 sept. 2019 sur Expedia
Le surclassement a ete tres apprecié. La vue et la plage sont magnifiques. Le personnel est tres courtois. Ma chambre n'etant pas prete en arrivant (j'avais booké vraiment last minute, 1h avant, et suis arrivé avant l'heure check-in requi mar l'hotel), un cocktel de "bienvenu" m'a etait offert, plus une autre boisson afin de me faire patenter.
Commentaires de Gestion de l’hôtel
25 sept. 2019 par Reservations, Gestion de l’hôtel
Thank you for your great review. We are happy that you chose our hotel to stay and that you enjoyed your time with us. Come back and see us soon.
par un voyageur
Publié le 9 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2019 par Reservations, Gestion de l’hôtel
Thank you for your awesome review!! Come back and see us!
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi John,Thank you for leaving us a review. We hope to welcome you back soon.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Evelyn,Thank you for taking the time to leave us a review. We hope to welcome you back for more adventures soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
There is no sign for the colonial at jaguar reef. The lodge, the colonial, and the almond are all on the same property but there’s only a sign for the lodge. You have to check in and park at the lodge at jaguar reef for these hotels. Very clean, very friendly, beautiful beach set up!
Commentaires de Gestion de l’hôtel
8 juill. 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Anna,Thank you for sharing your experience with us. Kindly note that the signs are up on the property for The Colonial, Almond Beach Resort, and Villa Margarita. We apologize that this was not fully explained during your orientation upon arrival. We hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 24 juin 2024 sur Expedia
Beautiful ocean views and location like no other. The rooms were ok. The food choices were ok, but need improvement. It was hard to get a pizza from the pizza oven resturant on site - it was either incredibly long wait times or closed too early in the evening. Overall, the prices were steep and, though a very nice facility, it was not a great value.
Commentaires de Gestion de l’hôtel
26 juin 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Donald,Thank you for your feedback. We're thrilled you enjoyed the beautiful ocean views and unique location, and we apologize for the inconvenience with the pizza oven. We hope to welcome you back soon.
par un voyageur
Publié le 23 juin 2024 sur Expedia
beautiful place, beach, bar area.
verry disappointed with the restaurant, food choice, flavors, PRICE terrible.
Commentaires de Gestion de l’hôtel
26 juin 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Amit,Thank you for your feedback. We're glad you enjoyed the beach and bar area. We're sorry to hear that the restaurant didn't meet your expectations. We look forward to welcoming you back for an opportunity to enhance your experience with us.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Overall property was well kept.
Commentaires de Gestion de l’hôtel
17 juin 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Melanie,Thank you for sharing your feedback with us. We hope to welcome you back soon.
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi Ofelia,Thank you for taking the time to leave us a review. We appreciate your feedback.
par un voyageur
Publié le 28 févr. 2024 sur Hotels
A lovely location. A problem with our hotel lighting. It flashed constantly. Trying to read or even be in the room at night was not good. Most of staff were good. Had to request room service.
Commentaires de Gestion de l’hôtel
13 mars 2024 par The Team at The Colonial, Gestion de l’hôtel
Hi There,Thank you for your feedback. We're glad you enjoyed our lovely location. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
