Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon hotel avec des lits au top!
Publié le 17 août 2019 sur HotelsTrès bon accueil de la part de Strorm. Très bel hotel. Dommage que le petit dej soit en supplément
Commentaires de Gestion de l’hôtel
27 août 2019 par Josh, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 2 juill. 2024
The property seemed understaffed, both at the desk and the food service. Food choices were limited, but OK. I was disappointed with the Breakfast Burrito - it was stuffed with tater tots, not sausage and beans, and it was broiled like a chimichanga.
par un voyageur
Comfortable stay
Publié le 19 mars 2024 sur HotelsGreat Hotel. Had to pay for breakfast but it was delicious.
Bar had no tonic water!
Commentaires de Gestion de l’hôtel
20 mars 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, Calvin. We are so sorry to hear that the bar did not have tonic water during your stay. We have taken care of this issue. We hope we have the chance to welcome you again in the future.
par un voyageur de Shavertown
Publié le 17 mars 2024 sur Expedia
There was a restaurant and bar and nice lounge. Evening Staff (6:30pm) was exceptionally nice, friendly and helpful!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Garrett, Gestion de l’hôtel
Thank you very much for providing feedback from your stay. We greatly appreciate your feedback and hope to host you again in the future!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, Shannon. We hope we have the chance to welcome you again in the future.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, David. We hope we get the opportunity to welcome you again in the future.
par un voyageur
Pool area closed
Publié le 27 févr. 2024 sur HotelsIt would be nice to know if the pool/hot tub is closed prior to booking. i just went out of my way to stay at a bonvoy property with a pool/hot tub, back to back nights, and both pool areas were closed. There were plenty of other options that I can look into next time. VERY frustrating!!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, Patrick. We apologize for any inconvenience caused by our pool being closed at the moment. We hope we can welcome you back in the future when it is reopened.
par un voyageur
Publié le 24 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, Stephen. We hope we have the chance to welcome you again in the future.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Crushed up hot Cheetos on the floor, crumbs in the bed and empty water bottles under the stand I made a complaint to the front desk before I left they said somebody would get in touch with me but never did it’s going on a week
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Maggie - General Manager, Gestion de l’hôtel
Hi Quanasia, we are so sorry to hear of your experience. We have notified our executive housekeeper and will be looking into this to ensure this is an isolated incident. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Maggie - General Manager, Gestion de l’hôtel
Thank you for taking the time to leave your feedback, Hernan. We hope we have the chance to welcome you again in the future.
