Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2024
The bathroom had dirty towels let in it.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Joshua ( Front Desk), Gestion de l’hôtel
Thanks you for your response, we apologise, as that certasinly isn't our standard. We have notified the Housekeeping manager.
par un voyageur de JACKSONVILLE
Publié le 6 juill. 2024
Nice room but shower curtain broken and chair was raggedy ripped and torn
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Gloria, Thank you for being our guest at La Quinta Inn & Suites Hot Springs and for your review. While we are glad you liked our thoughtfully crafted room, we apologize it did not meet all of your expectations. Your feedback is valuable, and we will share it appropriately as we always strive to grow and improve our guest services. Thank you again for your candid comments, and we hope to welcome you back the next time that your travels bring you to the area.Sincerely,Brenda Ennis,General Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Everyone was cordial.
Commentaires de Gestion de l’hôtel
23 juin 2024 par General Manager, Gestion de l’hôtel
Dear Mary, We are pleased you enjoyed your stay at La Quinta Inn & Suites Hot Springs. Thank you for your generous comments regarding our hospitality. Thank you also for being our guest, and we look forward to welcoming you again soon.Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par General Manager, Gestion de l’hôtel
Dear Richard, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Brenda Ennis,General Manager
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2024 par General Manager, Gestion de l’hôtel
Dear Leslie, On behalf of our team at La Quinta Inn & Suites Hot Springs, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Brenda Ennis,General Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par General Manager, Gestion de l’hôtel
Dear Brandy, We appreciate you taking the time to leave your rating regarding your recent visit to the La Quinta Inn & Suites Hot Springs. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 18 juin 2024 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your visit. It was our pleasure hosting you at La Quinta Inn & Suites Hot Springs; we hope to see you again soon. Sincerely, Brenda Ennis, General Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear Patricia, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing. Sincerely, Brenda Ennis, General Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juin 2024 par General Manager, Gestion de l’hôtel
Dear Michael, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at La Quinta Inn & Suites Hot Springs, and we can't wait to welcome you back. Sincerely, Brenda Ennis General Manager
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Alejandra, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites Hot Springs. We look forward to your return and wish you all the best with your future travels.Sincerely,Brenda Ennis,General Manager
