Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024
Traveling with my Mom. Noce handicap room with a great bathroom layout. Easily accessible.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Cindy, We are glad that you and your mother had an enjoyable experience in our well-designed accessible room at La Quinta Inn & Suites Hot Springs. Thank you for the generous rating. It is our pleasure to know that you appreciated our bathroom and liked our property. We look forward to seeing you both again soon.Sincerely,Brenda Ennis,General Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Shelia, Thank you for your outstanding rating. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience and look forward to many more visits to La Quinta Inn & Suites Hot Springs. Sincerely, Brenda Ennis General Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Saray, Thank you for choosing to stay with us and leaving a positive rating. We are delighted you had a great experience here at La Quinta Inn & Suites Hot Springs. We look forward to welcoming you back on your next visit.Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
the lady at front desk we got there super late and she was very helpful and understood my situation the world needs more people like her in this world
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Doris, Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. Thank you for choosing La Quinta Inn & Suites Hot Springs. We look forward to welcoming you again soon.Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
My reservation was lost at check in. The hotel had no record of me even though I had the email and text.e ven though the desk guy was nice, It was super frustrating to tell him ALL my registration again and book from a scratch like i hadn't already while standing exhausted at night holding luggage.
Commentaires de Gestion de l’hôtel
9 août 2024 par Management, Gestion de l’hôtel
Dear Jenifer, We were disappointed to read about your experience and apologize for the issues you had with your reservation upon arrival. Your feedback is crucial in our efforts to enhance your experience, and we are committed to making your future stays more enjoyable. Thank you for sharing your recent review of our hotel. We hope you will give us another opportunity to regain your trust the next time you are in the area.Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Itssel, We are delighted you enjoyed your stay at La Quinta Inn & Suites Hot Springs. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to Hot Springs.Sincerely,Brenda EnnisGeneral Manager
par un voyageur de Abbeville
Publié le 31 juill. 2024 sur Expedia
My family and I had a great time. Our rooms were clean, front desk was helpful, the location is perfect. Hoping to go back for another vacation.
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Eunice, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that the location and spotless accommodations made for a memorable experience. Thank you for sharing that you and your family will be returning in the future. It will be our pleasure to host you again at La Quinta Inn & Suites Hot Springs.Sincerely,Brenda EnnisGeneral Manager
par un voyageur de Charleston
Publié le 30 juill. 2024 sur Expedia
No Frills no thrills Hotel clean and nice staff
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Beverly, Thank you so much for your kind words about La Quinta Inn & Suites Hot Springs! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. We look forward to hosting you again soon! Sincerely,Brenda EnnisGeneral Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Enjoyed everything.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Joshua (Front Desk), Gestion de l’hôtel
We are glad you enjoyed your stay with us .
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Management, Gestion de l’hôtel
Dear Misty, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Brenda EnnisGeneral Manager
