Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2024
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Beth,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
par un voyageur
Publié le 1 nov. 2024
Good location for us. Surprised the pool was still open, very cold but felt great after a hot day digging crystals. floor needed mopping.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Beth,Thank you for sharing your experience! We're glad our location suited your plans and that you enjoyed a refreshing dip in the pool. We apologize for the floor condition and will ensure our cleaning team addresses it. We hope to welcome you back for an even better stay!
par un voyageur
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dorothy,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
It was clean and comfortable
Commentaires de Gestion de l’hôtel
27 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joseph,Our team works hard to ensure a pleasant and relaxing stay for all our guests, and it’s great to know we met your expectations. We look forward to welcoming you back and providing you with another enjoyable experience.
par un voyageur
Publié le 21 août 2024 sur Expedia
Pretty nice place for the price
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sanford,Thank you for your 4/5 rating! We are pleased you found the place to be a good value for the price. We hope to have the opportunity to provide you with an even better experience on your next visit!
par un voyageur
Great
Publié le 20 août 2024 sur HotelsIt’s a great place to stay but need up the bed they are not good and the shower curtain need to be longer water gets all over the floor and the pool need to be open longer the 9 pm other then that we had a great stay
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi David,I'm glad to hear that you had a great stay overall. We appreciate your suggestions regarding the bed, shower curtain, and pool hours. Your comments will be shared with our team as we work to improve our guests' experience. We hope to welcome you back for an even better stay in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi David,Your generous 8-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.
par un voyageur
NICE STAY
Publié le 19 août 2024 sur HotelsAlways a nice stay here. Rooms are clean and comfortable. Price is always excellent. The pool is amazing as well as the view.
Commentaires de Gestion de l’hôtel
19 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Misty,We're excited to hear that you consistently enjoy your stays with us and find our rooms clean and comfortable. It's great to know you appreciate the value we offer, and we're glad you love the pool and the view. We look forward to welcoming you back for more wonderful stays!
par un voyageur
Publié le 17 août 2024 sur Hotels
It was good
Commentaires de Gestion de l’hôtel
19 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Daniel,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOT SPRINGS. I am happy you had a good experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 août 2024 sur Expedia
It was convenient to the location that I was interested in
Commentaires de Gestion de l’hôtel
13 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,I am pleased to hear that our location was convenient for your needs. We hope it added to the overall ease and enjoyment of your stay, and we look forward to welcoming you back soon.
