Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hot Springs Beauty
Publié le 21 sept. 2024 sur HomeAwayLocated just minutes from the Omni Homestead, this property offers the family or couples traveling together to enjoy the benefits of a beautiful single home and all the amenities of the Omni all within minutes of each other.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Wayne. We are delighted you were pleased with your stay at Donald Ross Trail and hope to welcome you back to Hot Springs soon. Thank you for choosing Natural Retreats!
par un voyageur
Great weekend!
Publié le 19 août 2024 sur HomeAwayGreat place for family to gather! Was nice overall, but there were some hiccups. When we first arrived, we were surprised to see a For Sale sign in front yard and dog feces at driveway. Looking out dining room window 3 dead flies on windowsill (obviously not wiped down). Under one of the beds was a balled up plastic bag, mini blind slat broken in another. One of the pool cues was strategically placed to when you picked it up you found out it was broken. We were visited by a couple who was inquiring about the sale! All in all it was a great place, but housekeeping needs to pay a bit more attention.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Carla. Thank you for sharing your experience at Donald Ross Trail. We apologize that the property was not cleaned to our standards when you checked in, and we are reviewing your feedback and stay with our teams. We are pleased it was a wonderful home to spend time with family at, and we hope to welcome you back for a smoother stay soon. Thank you for being our guest.
par un voyageur
Social 2024
Publié le 27 avr. 2024 sur HomeAwayVery comfortable. Well maintained. Functionally furnished. Lots of leisure spaces.
Bathrooms could use more hooks and kitchen needs a pasta server. We were all very happy with this home.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Barbara. We are pleased you enjoyed your stay at Donald Ross Trail and appreciate your feedback. We have passed the suggestions along to the team. Thank you for being our guest; we look forward to welcoming you back for another visit soon!
par un voyageur de Hanover
wonderl home for a family reunion
Publié le 8 avr. 2024 sur HomeAwayThe house was well appointed and very comfortable. Plenty of room to spread out. Bedrooms were very comfortable. Only a 5 minute drive to The Homestead and all the amenities. Will definitely come back.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Richard. We are delighted you had a relaxing stay at Donald Ross Trail and appreciate your review. We look forward to welcoming you back to Hot Springs; thank you for choosing Natural Retreats!
par un voyageur
Christmas getaway 2023
Publié le 28 déc. 2023 sur HomeAwayWe thoroughly loved our time in this beautiful home. Everything looked just like it did in the pictures and we even got an early check-in. We loved how close it was to the Homestead and that we could bring our dog. The house is made for entertaining and is set up perfectly. We will definitely be back
Commentaires de Gestion de l’hôtel
31 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi Vaniene. We are thrilled you had a wonderful Christmas at Donald Ross Trail, and found it nicely located, and perfect for entertaining. Thank you for being our guests!
par un voyageur
Great Home
Publié le 6 juill. 2023 sur HomeAwayPictures don’t do justice. Beautiful, secluded home near the Omni. Would recommend this property!
Commentaires de Gestion de l’hôtel
7 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thanks for your review, Chad. We're pleased that you found Donald Ross Trail secluded and nicely located near the Omni. Thank you for staying with us in Hot Springs, and we look forward to having you back soon!
par un voyageur
Fantastic location, home, and get away- clean!
Publié le 11 mai 2023 sur HomeAwayThe property itself was amazing. The rooms were clean and nice sizes for our girls weekend getaway. There were 7 of us in our mid 40’s.
Pros: Welcome boxes of toiletries.
Every bathroom with shower had a welcome box with trial size shampoo, conditioner, and body wash. The boxes were sealed and we thought that was a nice touch.
Cleanliness: Everything was clean!
Spacious: Large, open Kitchen and living room to hang out.
Cons:
1.) The master bedroom had hot water, but some complained that they did not have any hot water one evening to shower.
2.) The beds are spring beds and we recommend foam mattress toppers. I woke up really sore in the mornings.
3.) The doors and window locks.
The window latches made it impossible to close. They were stuck open and we felt uneasy about that. They need to be fixed. The doors also (one in the parlor) was broken and took forever to close. You have to lift the handle up, but the entire fixture was loose, making it really difficult to lock properly. We felt uneasy at night about that.
Commentaires de Gestion de l’hôtel
11 mai 2023 par VrboOwner, Gestion de l’hôtel
We are so sorry you had issues with the living room door and dining room window. We have addressed the issue and we do apologize for the inconvenience. We are glad you enjoyed the home, and we look forward to seeing you again.
par un voyageur
Donald Ross house
Publié le 18 avr. 2023 sur HomeAwayWe had a great experience. House was clean . Great beds and bed rooms. Fantastic finished basement . Plenty of room for us. We will rent this place again. Fantastic
Commentaires de Gestion de l’hôtel
18 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Marc. Thanks for taking the time to write a review about your stay with us. We're thrilled that you enjoyed Donald Ross Trail, and we look forward to hosting your next visit again soon!
par un voyageur
Great property for large family
Publié le 20 mars 2023 sur HomeAwayVery nice home and well appointed. Very clean and large enough to spread out and relax. Stacy the property manager was extremely helpful and went above and beyond in many ways.
Commentaires de Gestion de l’hôtel
21 mars 2023 par VrboOwner, Gestion de l’hôtel
Hi Mike. Thanks for your review, as well as for the kind words about Stacy. We're happy to hear that you and your family had a wonderful stay at Donald Ross Trail, and we look forward to having you back in the future!
par un voyageur
Grand Weekend
Publié le 26 févr. 2023 sur HomeAwayBeautiful house and property. We were looking forward to a ski weekend, but the weather didn’t cooperate, however that did not inhibit our stay. The house has everything one needs, well stocked kitchen, lots of big rooms, large open family spaces and a game room for the children. There were 8 adults and 3 children under 8. Highly recommend this property.
Commentaires de Gestion de l’hôtel
13 mars 2023 par VrboOwner, Gestion de l’hôtel
Hi Debbie. Thank you for staying with us at Donald Ross Trail! We're happy that that you and your group found the home well-equipped and appointed! Thank you for staying with us, and we look forward to having you back again soon.
